Experienced Customer Service and Technical specialist experienced in information technology services, precise cash handling, and retail experience. Dedicated to delivering excellent experiences to clients, as well as quality results to employers.
Work History
Computer Operations Specialist
1 Year 2 Months
White River Health | 08.2025 - 10.2026
Managed 1200 computer endpoints and 600 printer endpoints.
Oversaw a 2FA overhaul project affecting 830 users.
Managed maintenance on TALIS equipment in operating rooms, ensuring patient safety and ease of use.
Managed telecommunications bills for most clinics in the hospitals network
Bank Teller
1 Year 4 Months
First Community Bank | 04.2024 - 08.2025
Managed a cash drawer and kept a completely accurate cash count.
Handled sensitive client information with care.
Managed high-tension moments with finesse and addressed customer concerns to the best of my ability at any given time.
Handled vault and ATM closures and balancing.
Cooperated with Bank Leadership to reach out to local businesses and establish effective memberships.
Kept clear and concise financials records on a day to day basis.
Education
Bachelor's Degree - Computer and Data Science
Lyon College | 12-2023
Senior Project and Thesis based on the potential impact of AI systems as they apply to several fields.
Data Science experience that can be implemented in a way to accurately and efficiently organize large amounts of data, as well as identify errors more efficiently.
Advanced Mathematics experience.
Zeta Beta Tau Member: Held Communications, Operations, and Standards Director positions. Held the role of IFC President representing all fraternal organizations.
Sr. Network Operations, Computer Network Support Specialist at LOGIX GP LLC ET ALSr. Network Operations, Computer Network Support Specialist at LOGIX GP LLC ET AL