Chase Heaton
Eagle Mountain,UT
Summary
A hardworking and reliable officer with a strong ability to enforce rules and maintain safety and order in high-tension environments. Offering conflict resolution, patience, and active listening. Highly organized, punctual, and possessing a team-oriented mentality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Correctional Officer
Utah Department Of Corrections
Salt Lake City, UT
06.2023 - Current
- Interact with inmates to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Conduct regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Transport prisoners between facilities using secure vehicles equipped with restraints.
- Assist in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Conduct searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Police Officer
Salt Lake City Police Department
Salt Lake City, UT
09.2022 - 06.2023
- Protected citizens by preventing crime, enforcing laws, and apprehending suspects.
- Patrolled assigned areas, both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
- Gathered evidence, interviewed victims, and interrogated suspects to conduct thorough criminal investigations.
- Communicated with victims, suspects, and witnesses to gather and provide information regarding criminal events.
Correctional Officer
Utah Department Of Corrections
Draper, UT
02.2021 - 09.2022
- Inspect cells and conduct random searches of common areas.
- Monitor daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Inform inmates and visitors of rules, safety and security procedures and responsibilities.
- Supervise inmates during meal distribution and intake, recreation time and work-site performance.
- Receive property from incoming inmates, provide receipts and inspect items for contraband.
- Detect potential threats and quickly defused conflicts.
Customer Service Representative Team Lead Region 5
Myler Disability
American Fork, UT
05.2016 - 02.2021
- Organize and prepare case exhibits and evidence for hearing.
- Manage case correspondence on behalf of attorneys.
- Train incoming staff on office procedures and case-specific duties.
- Draft correspondence and submitted all evidence to an administrative law judge.
- Observe strict privacy laws to prevent information breaches and protect client data.
- Facilitate efficient communication between judges, court administration, government agencies and attorneys.
- Assisting clients who need and deserve Social Security Disability or SSI benefits.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
Lehi, UT
02.2016 - 05.2016
- Enter guest's orders accurately into the POS system.
- Accepts payments from guests and makes change correctly.
- Presents orders to guests, properly packaged and with all necessary food and utensils.
- Making sure counters and tables are properly in order and clean.
Education
High School Diploma -
Lehi High School
Lehi, UT05.2016
Skills
- Customer relations
- Adaptive team player
- Active listening
- Conflict mediation
- Report writing
- Patient
- Direct supervision
- Physical fitness
Certification
- Special Function Officer, Peace Officers Standards and Training - 04/01/2021
- Correctional Officer, Peace Officers Standards and Training - 04/28/2021
- Advanced Correctional Officer, Peace Officers Standards and Training - 05/18/2021
- Law Enforcement Officer, Peace Officers Standards and Training - 02/16/2023
- Emergency Vehicle Operations Basic Course - 02/16/2023
- Crisis Intervention Team Training
Timeline
Correctional Officer
Utah Department Of Corrections
06.2023 - Current
Police Officer
Salt Lake City Police Department
09.2022 - 06.2023
Correctional Officer
Utah Department Of Corrections
02.2021 - 09.2022
Customer Service Representative Team Lead Region 5
Myler Disability
05.2016 - 02.2021
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
02.2016 - 05.2016
High School Diploma -
Lehi High School
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