Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Eligibility Worker
Kern County Department Of Human Services
08.2023 - Current
Conducted comprehensive income calculations for clients seeking public assistance, ensuring appropriate benefit levels were assigned based on financial need.
Interviewed applicants and explained scope of different available benefits.
Assisted clients in understanding complex program requirements through clear explanations and provision of informational resources.
Supported colleagues during periods of high workload volume by prioritizing tasks effectively and assisting with overflow case management duties when needed.
Server/Bartender
Kern River Brewing Co.
05.2021 - 07.2023
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Assistant Manager
Skin Laundry
10.2018 - 06.2020
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Examined merchandise and took inventory to identify items to be reordered and replenished.
Performed consultations for patients before scheduling treatments.
Promoted a variety of high-quality skincare products, driving sales growth within the company.
Esthetician
Club Skin Gym
02.2017 - 09.2018
Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
Performed thorough skin analyses to identify specific concerns and tailor treatment plans accordingly.
Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Created repeat business by developing long-term relationships with regular customers.
Education
Medical Assistant License -
Milan Institute
Bakersfield, CA
09.2021
Esthetician License -
Milan Institute
Bakersfield, CA
08.2016
H.S. Diploma -
Kern Valley High School
Lake Isabella, CA
05.2015
Skills
Written and verbal communication
Application processing
Appointment Scheduling
Policy Knowledge
Telephone Etiquette
Customer Service
HIPAA guideline compliance
Cultural Competency
Timeline
Eligibility Worker
Kern County Department Of Human Services
08.2023 - Current
Server/Bartender
Kern River Brewing Co.
05.2021 - 07.2023
Assistant Manager
Skin Laundry
10.2018 - 06.2020
Esthetician
Club Skin Gym
02.2017 - 09.2018
Medical Assistant License -
Milan Institute
Esthetician License -
Milan Institute
H.S. Diploma -
Kern Valley High School
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