Summary
Overview
Work History
Education
Skills
snowboarding, skateboarding, golfing
Timeline
Generic

Chase Kyes

South Burlington,VT

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my tenure at Cheesecake Factory Restaurant. Expert in guest relations and quality assurance, I excel in team collaboration and time management, significantly improving service delivery and operational efficiency.

Overview

6
6
years of professional experience

Work History

Busser

Cheesecake Factory Restaurant
05.2022 - 06.2024
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

Pizza Delivery Driver

Colombo's Pizza & Cafe
08.2021 - 12.2021
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.

Rental Sales Associate

Ski Haus - NOTB Snowboards
08.2018 - 06.2021
  • Implemented rental asset processes and cleanliness standards.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Executed sales and marketing initiatives related to rental equipment upgrades or purchases to increase revenue for company.
  • Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
  • Made sure rental equipment was up to date and safe for the costumer use.
  • Got to know the costumer to ensure their experience was the most comfortable and fun while skiing.

Education

No Degree - Engineering Physics

Gordon College
Wenham, MA
05.2026

High School Diploma -

Reading Memorial High School
Reading, MA
06.2021

Skills

  • Quality Assurance
  • Guest Relations
  • Table Bussing
  • Server Support
  • Cleaning and sanitizing
  • Food Safety
  • Effective problem solving
  • Team Collaboration
  • Time Management

snowboarding, skateboarding, golfing

Throughout the winter, I spend my time at the mountains snowboarding, when it does not interfere with work or school. When summer comes around I spend my time skateboarding and golfing, or anything that involves being outside in nature and enjoying the nice weather.

Timeline

Busser

Cheesecake Factory Restaurant
05.2022 - 06.2024

Pizza Delivery Driver

Colombo's Pizza & Cafe
08.2021 - 12.2021

Rental Sales Associate

Ski Haus - NOTB Snowboards
08.2018 - 06.2021

No Degree - Engineering Physics

Gordon College

High School Diploma -

Reading Memorial High School

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Chase Kyes