Chase Lane
Chesapeake,VA
Summary
Hard Working Customer Service Associate with proven relationship building and time management skills in fast paced environments. Strives to meet customer needs, drive satisfaction, and promote long term loyalty.
Overview
3
3
years of professional experience
Work History
Sales Associate
5 Star Nutrition
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Guest Service Advocate
Target
05.2022 - 03.2023
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Server
Cinema Cafe
08.2021 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts to ensure proper workflow and excellent guest experiences.
Cashier
Arby's
11.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions.
Education
Business Management
Regent University
Virginia Beach, VA06.2026
High School Diploma -
Hickory High School
Chesapeake, VA06.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
Timeline
Sales Associate
5 Star Nutrition
09.2023 - Current
Guest Service Advocate
Target
05.2022 - 03.2023
Server
Cinema Cafe
08.2021 - 04.2022
Cashier
Arby's
11.2020 - 06.2021
Business Management
Regent University
High School Diploma -
Hickory High School
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