Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chase Lee

Galliano,LA

Summary

At Rouses Market, I honed my expertise in customer satisfaction and cash management, significantly enhancing service quality and operational efficiency. Skilled in database entry and prioritization, I adeptly balanced multiple responsibilities, leading to a marked improvement in customer service metrics. My proactive approach and dedication to quality control underscore my ability to meet and exceed employer expectations. Experienced Clerk with typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.

Overview

4
4
years of professional experience

Work History

Deli/Cold Cuts Clerk

Rouses Market
12.2023 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Produce Clerk

Rouses Market
05.2022 - 12.2023
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.

Meat Department Clerk

Rouses Market
03.2021 - 09.2023
  • Wrapped, weighed and filled product with efficiency to manage high volume of customers.
  • Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
  • Followed proper safety, handling, and cross-contamination procedures.
  • Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.

Grocery Stocker

Rouses Market
08.2020 - 03.2021
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.

Cashier

Rouses Market
08.2020 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree - Music Education

Lousisana Tech University
Ruston

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Cash Management
  • Database entry
  • Prioritization
  • Document Management
  • Quality Control
  • Customer Communication
  • Customer Service

Timeline

Deli/Cold Cuts Clerk

Rouses Market
12.2023 - Current

Produce Clerk

Rouses Market
05.2022 - 12.2023

Meat Department Clerk

Rouses Market
03.2021 - 09.2023

Grocery Stocker

Rouses Market
08.2020 - 03.2021

Cashier

Rouses Market
08.2020 - 03.2021

No Degree - Music Education

Lousisana Tech University

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Chase Lee