Rachele Grover
Franklin
Summary
Dynamic and customer-focused professional with extensive experience at Three Sister's Country Store. Proven expertise in cash handling and management, ensuring accurate transactions and enhancing customer satisfaction. Recognized for promoting a welcoming atmosphere and efficiently addressing customer needs, contributing to a positive shopping experience.
Overview
7
7
years of professional experience
Work History
Store Clerk and Deli Clerk
Three Sister's Country Store
Wolfeboro, NH
08.2018 - 10.2025
- Assisted customers in locating products and provided knowledgeable recommendations.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained cleanliness and organization of store displays to enhance shopping experience.
- Stocked shelves promptly, ensuring availability of popular items for customers.
- Monitored expiration dates on perishable goods, ensuring compliance with safety standards.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Addressed safety hazards promptly by keeping aisles clear of obstructions and cleaning spills quickly to prevent accidents.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
- Performed routine price checks to ensure pricing accuracy throughout the store, reducing potential discrepancies at checkout.
- Provided correct change for purchases to avoid customer confusion or disputes.
Education
Bachelor of Science -
Hesser College
Concord, NHSkills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
Timeline
Store Clerk and Deli Clerk
Three Sister's Country Store
08.2018 - 10.2025
Bachelor of Science -
Hesser College