Summary
Overview
Work History
Education
Skills
Timeline
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Chase Lowe

Gilroy

Summary

Dynamic retail professional with proven expertise in operational oversight and staff management at G By Guess. Recognized for driving sales and enhancing customer service through effective training and strategic execution. Skilled in loss prevention and fostering team collaboration, consistently achieving profitability goals while maintaining high store standards.

Overview

7
7
years of professional experience

Work History

Co-Manager

G By Guess
04.2018 - Current
  • Recruitment & Retention: Network, recruit, hire, develop, and retain high-quality management and associates to fill store profiles and support succession planning.
  • Training Completion: Ensure all associates complete training per company guidelines.
  • Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.
  • Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
  • Visual Merchandising: Implement all visual merchandising standards, directives, promotions, and maintain overall cleanliness and organization of the sales floor and stockroom.
  • Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.
  • Strategic Execution: Create and execute strategies to maximize store sales and control expenses.
  • Payroll Management: Meet all payroll expectations.
  • Loss Prevention: Control company assets by meeting all loss prevention measures.
  • Policy Compliance: Execute and comply with all company policies and procedures.
  • Decision Making: Use sound judgment when making decisions.
  • Communication: Maintain excellent communication skills. Act with integrity and respect.
  • Adaptability: Adapt to changes required by the business. Ability to handle multiple tasks simultaneously. Assume and complete other duties as assigned by the store manager.

Supervisor

Brooks Brothers
05.2022 - 12.2023
  • Support the management team to achieve sales results and grow the business.
  • Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
  • Engage with customers to build relationships and brand loyalty by using company tools. Be a role model to team members for the customer experience.
  • Support the management team to ensure store standards for merchandising and operations are met consistently.
  • Be accountable for assigned tasks and results. Learn about all aspects of the business and share ideas to drive the business.
  • Create a great work environment by maintaining a positive and professional attitude.
  • Perform POS transactions and execute supervisor functions in the absence of Store Manager.

Sales Associate/Cashier

Corningware Corelle & More
03.2019 - 07.2021
  • Maintain safety by ensuring all store standards and operating procedures are executed.
  • Develop and convey a working knowledge of brand products that can be utilized to inform and help customers select products talent.
  • Assist in processing shipments, including unloading, inventory, ticketing, product placement and storage.
  • Partner with team members to execute regular tasks, including, but not limited to, greeting customers, performing POS transactions, processing special orders, and wrapping and bagging customer purchases.
  • Deliver remarkable customer service and create strong product presentations while driving sales.

Education

No Degree - General Studies

West Valley College
Saratoga, CA

High School Diploma - Academic Growth

Christopher High School
Gilroy, CA
06.2013

Skills

  • Operational Oversight
  • Staff Management
  • Sales and Customer Service
  • Inventory Management
  • Financial Management
  • Maintaining Store Standards
  • Loss Prevention & Security

Timeline

Supervisor

Brooks Brothers
05.2022 - 12.2023

Sales Associate/Cashier

Corningware Corelle & More
03.2019 - 07.2021

Co-Manager

G By Guess
04.2018 - Current

No Degree - General Studies

West Valley College

High School Diploma - Academic Growth

Christopher High School

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Chase Lowe