Chase Miller
Mount Pony
Spotsylvania,VA
9
years of professional experience
Dynamic team leader with expertise in project management and employee engagement. Proven ability to enhance team performance through effective training and development while ensuring adherence to safety and quality standards.
Work History
Park Services Area Supervisor
2 Years- Supervised daily operations ensuring adherence to safety protocols and park policies.
- Trained and mentored staff on customer service best practices and operational procedures.
- Coordinated scheduling and staffing to optimize team performance during peak hours.
- Monitored inventory levels, facilitating timely replenishment of supplies for smooth operations.
- Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
- Tracked hours and inventory usage, and prepared associated reports.
- Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.
- Maintained high standards of cleanliness and organization across multiple sites, enhancing customer experience.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Developed training materials supporting employee onboarding and continuous skill development initiatives.
Hay Delivery
9 Years 2 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Park Services Supervisor/Supply Clerk
1 Year 6 Months- Maintained accurate records of incoming and outgoing shipments.
- Trained new staff on inventory management systems and protocols.
- Implemented process improvements that enhanced efficiency in supply handling.
- Collaborated with cross-functional teams to optimize supply chain workflows.
- Enhanced inventory management by implementing efficient tracking and organization systems.
- Prepared detailed reports on inventory levels, usage patterns, and procurement activities for management review and decision-making purposes.
- Coordinated closely with other departments to anticipate future needs based on project timelines or seasonal fluctuations.
- Managed multiple priorities simultaneously while maintaining accuracy in record-keeping and order fulfillment tasks.
- Identified areas for improvement in supply chain processes, suggesting changes that led to increased efficiency and cost reduction.
- Maintained a clean and safe working environment, adhering to all safety protocols and regulations.
- Trained new employees on company procedures related to supply management, fostering a knowledgeable workforce equipped for success.
- Managed inventory for large commercial business operation.
- Reduced supply shortages by conducting regular audits and maintaining accurate records of all items.
- Monitored inventory demand and material assets to reduce product variability to achieve optimal solutions.
Park Services Team Lead
7 Months- Enhanced team performance with regular coaching sessions, resulting in higher overall customer satisfaction levels.
Park Services Attendant
1 Year- Maintained cleanliness and safety standards throughout park facilities.
- Operated rides and attractions according to written guidelines to reduce injuries.
Education
High School Diploma
Skills
Team management
Production management
Task delegation
Multi-unit management
Equipment inspection
Project management
Quality control
Project planning
Work planning and scheduling
Employee engagement
Critical thinking
Leadership development
Multitasking and prioritizing
Scheduling and Time-tracking
Timeline
Park Services Area Supervisor
Kings Dominion Amusement Park
08.2024 - CurrentRead More
Park Services Supervisor/Supply Clerk
Kings Dominion- Park Services
02.2023 - 08.2024Read More
Park Services Team Lead
Kings Dominion Amusement Park
06.2022 - 01.2023Read More
Park Services Attendant
Kings Dominion Amusement Park
06.2021 - 06.2022Read More
Hay Delivery
Mount Pony
06.2017 - CurrentRead More
Riverbend Highschool
High School Diploma
Read More