Maria Acevedo
Kissimmee
Summary
Detail-oriented professional with a strong background in guest service environments, recognized for adaptability and a high-energy approach to customer interactions. Exceptional listening skills enable a deep understanding of visitor needs, ensuring every experience is tailored to exceed expectations. Committed to delivering quality service while maintaining a clean and safe environment for all park visitors. Passionate about creating memorable experiences that foster customer loyalty and satisfaction.
Overview
3
3
years of professional experience
Work History
Park Services Attendant
Universal Studios
Orlando, FL
01.2025 - Current
- Maintained cleanliness and orderliness of park facilities and grounds.
- Monitored park safety protocols to ensure visitor safety and compliance.
- Trained new staff on operational procedures and customer service standards.
- Improved park cleanliness by regularly patrolling park areas and picking up litter.
- Enhanced visitor safety by promptly reporting any hazards or maintenance issues to park management.
Delivery Driver
Amazon
Orlando, FL
01.2023 - 11.2024
- Navigated delivery routes efficiently to ensure timely package arrival.
- Conducted vehicle inspections to maintain operational safety and compliance.
- Managed customer interactions professionally, addressing inquiries and concerns promptly.
- Assisted in training new drivers on company policies and route management techniques.
- Coordinated with warehouse staff to confirm inventory accuracy and availability for deliveries.
- Adapted quickly to changing delivery schedules while maintaining service quality standards.
- Completed on-time deliveries by choosing best and most efficient routes.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Fulfillment Associate
Target
Orlando, FL
02.2023 - 08.2023
- Streamlined order processing by implementing efficient picking and packing techniques.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
Education
High School Diploma -
STDNJ
Venezuela07.2020
Skills
- Guest Relations
- Team Management
- Time management
- Empathy and understanding
- Interpersonal skills
- Problem-solving abilities
- Positive attitude
- Performance evaluation
- Adaptability and flexibility
- Organizational skills
- Attention to detail
Languages
English
Spanish
Timeline
Park Services Attendant
Universal Studios
01.2025 - Current
Fulfillment Associate
Target
02.2023 - 08.2023
Delivery Driver
Amazon
01.2023 - 11.2024
High School Diploma -
STDNJ
References
References available upon request.