Chase Ragan
Omaha,NE
Summary
Experienced in customer service and adept at collaborative work, I have gained valuable expertise as a Relationship Specialist at Four Points Federal Credit Union. My role as a Teller involved more than just basic duties, enabling me to cultivate a diverse skill set. As detailed in my resume, I have successfully assumed additional responsibilities that distinguish me from a typical teller.
Overview
4
4
years of professional experience
Work History
Relationship Specialist
Four Points Federal Credit Union
Omaha, NE
04.2024 - Current
- Improved the efficiency of communication channels between clients, team members, and stakeholders by streamlining processes.
- Recognized as a top performer in the division due to consistently exceeding customer service expectations and driving revenue growth.
- Strengthened client relationships by addressing needs and providing personalized solutions.
- Consistently met or exceeded sales targets through proactive engagement in relationship-building activities.
- Established long-lasting connections with new clientele by utilizing effective rapport-building techniques during initial interactions.
- Conducted face-to-face banking operations.
- Facilitated the process of filling out forms and opening new accounts.
- Performed detailed examination of loan records.
- Assisted members with completing ACH and wire transfer forms.
- Ensured retention by resolving issues and fostering positive member experiences
Sales Associate
Best Buy
Omaha, NE
09.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Activity Manager
Camp Rivercrest
Omaha, NE
06.2023 - 08.2023
- Cash handling and customer service.
- Supervised preparation and setup for outdoor programs.
Cashier/Customer Service
Bricks and Minifigs
Omaha, NE
07.2022 - 05.2023
- Customer service, Cash handling and sales.
Back of House Team Member
Stories coffee
Omaha, NE
02.2022 - 07.2022
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
Cashier/Customer Service
Long Dog Fat Cat
Omaha, NE
06.2021 - 02.2022
- Operated cash register efficiently to process customer transactions.
Team Member
Chick-Fil-A
Omaha, NE
10.2020 - 06.2021
- Food running, customer service,Drive through, Cash handling
Education
Senior - Business
Homeschooled
03.2025
Skills
- Food Service
- Cashiering
- Cash Handling
- Food Preparation
- Kitchen Experience
- Meal Preparation
- Retail Sales
- Customer Service
- Cleaning Experience
- Computer Skills
- Sales
- POS
Timeline
Relationship Specialist
Four Points Federal Credit Union
04.2024 - Current
Sales Associate
Best Buy
09.2023 - Current
Activity Manager
Camp Rivercrest
06.2023 - 08.2023
Cashier/Customer Service
Bricks and Minifigs
07.2022 - 05.2023
Back of House Team Member
Stories coffee
02.2022 - 07.2022
Cashier/Customer Service
Long Dog Fat Cat
06.2021 - 02.2022
Team Member
Chick-Fil-A
10.2020 - 06.2021
Senior - Business
Homeschooled