Chase Rosellen
Truckee,CA
Summary
Dedicated worker willing to take on any task to help team. Offering 7 years of experience in Customer Service. Hard worker with exceptional record of punctuality and good attitude.
Overview
6
6
years of professional experience
Work History
In Store Shopper
Whole Foods Market Inc
Wilmington, NC
01.2022 - 04.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Merchandised attractive shelf displays with current offerings to drive store sales.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Maximized efficiency by scanning items quickly and completing as many as 5 orders per hour.
Private Nanny
Private Individual
Truckee, CA
10.2021 - 01.2022
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Led indoor and outdoor activities to entertain and occupy children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Prepared tasty, healthy meals for children to encourage good eating habits.
Lead Expo
Fifty Fifty Brewing Co
Truckee, CA
01.2021 - 10.2021
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Private Nanny
Helmich Luxury Group
Scottsdale, AZ
08.2020 - 10.2020
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Led indoor and outdoor activities to entertain and occupy children.
Landscaping Laborer
Grateful Gardens Landscape And Snow Services
Truckee, CA
06.2020 - 08.2020
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Inspected machinery to spot damage and note needed maintenance repairs.
- Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
Executive Assistant
CBD Healing Resources
Scottsdale, AZ
01.2020 - 05.2020
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
Security Officer
Fairmont Scottsdale Princess Resort
Scottsdale, AZ
11.2019 - 01.2020
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Moved throughout facility and among customers to remain aware of developing security situations.
Pool Server
Fairmont Scottsdale Princess Resort
Scottsdale, AZ
01.2019 - 11.2019
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
VIP Cocktail Waitress
Fairmont Scottsdale Princess Resort
Scottsdale, AZ
10.2018 - 01.2019
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Lead Expo
Fifty Fifty Brewing Co
Truckee, CA`
02.2016 - 05.2018
- Maintained speed of service for food orders while minimizing errors and complaints.
Server/Hostess/Busser
Summit Restaurant & Bar
Soda Springs, CA
11.2015 - 02.2016
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Education
No Degree - Communications
Cuesta College
San Luis Obispo, CASkills
- Trend understanding
- Delivery management
- Customer Relations
- Online ordering familiarity
- Lift up to 60 pounds
- Point of sale operation
- Store opening and closing
- Cash Handling
- Teamwork and Collaboration
- Data Entry
Timeline
In Store Shopper
Whole Foods Market Inc
01.2022 - 04.2022
Private Nanny
Private Individual
10.2021 - 01.2022
Lead Expo
Fifty Fifty Brewing Co
01.2021 - 10.2021
Private Nanny
Helmich Luxury Group
08.2020 - 10.2020
Landscaping Laborer
Grateful Gardens Landscape And Snow Services
06.2020 - 08.2020
Executive Assistant
CBD Healing Resources
01.2020 - 05.2020
Security Officer
Fairmont Scottsdale Princess Resort
11.2019 - 01.2020
Pool Server
Fairmont Scottsdale Princess Resort
01.2019 - 11.2019
VIP Cocktail Waitress
Fairmont Scottsdale Princess Resort
10.2018 - 01.2019
Lead Expo
Fifty Fifty Brewing Co
02.2016 - 05.2018
Server/Hostess/Busser
Summit Restaurant & Bar
11.2015 - 02.2016
No Degree - Communications
Cuesta College