Chase Simpson
Summary
Detail-oriented professional with expertise in optimizing retail operations and enhancing staff training for superior service delivery. Proven track record in inventory management and retail analytics, leading to increased operational efficiency and customer satisfaction. Strong analytical skills utilized to identify areas for improvement and implement effective solutions.
Overview
5
5
years of professional experience
Work History
Merchandiser
Five Star Breaktime Solutions
Rome
02.2025 - Current
- Organized product displays to boost customer engagement and visibility.
- Coordinated inventory management, ensuring accurate stock availability.
- Conducted regular audits of merchandise presentation for compliance with standards.
- Trained new staff on product knowledge and company procedures to ensure consistent service quality.
Warehouse Associate
Five Star Breaktime Solutions
Marietta
09.2024 - 02.2025
- Conducted inventory counts to ensure accurate product availability and reduce stock discrepancies.
- Organized items by orders to streamline picking process for merchandisers.
- Used pallet jacks to move items to and from warehouse locations.
- Packaged products carefully to prevent damage during transportation.
- Maintained cleanliness and safety standards to promote a safe working environment.
General Manager
Cash America
Marietta
03.2024 - 08.2024
- Enhanced customer service and satisfaction by managing daily operations efficiently.
- Developed long-term customer relationships through effective account management.
- Monitored financial transactions for accuracy and compliance with regulations.
- Supervised staff scheduling, ensuring optimal coverage during peak hours.
- Trained new employees on company policies and operational procedures to facilitate smooth onboarding.
Assistant Manager
Cash America
Marietta
08.2023 - 03.2024
- Supervised daily operations, optimizing shift schedules and assigning duties effectively.
- Collaborated with management to create strategies that elevated service quality.
- Monitored employee performance and provided feedback to enhance individual development.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained accurate records of sales transactions using point-of-sale systems.
General Manager
Rudi's Deli
Winter Park
05.2023 - 08.2023
- Managed daily restaurant operations while ensuring strict compliance with health standards.
- Managed daily operations to improve customer service and increase satisfaction levels.
- Trained and supervised staff to deliver exceptional customer service.
- Coordinated marketing initiatives to effectively promote store offerings and drive customer engagement.
- Developed and maintained vendor relationships for product sourcing.
Assistant Housekeeping Manager
Snow Mountain Ranch
Granby
05.2022 - 06.2023
- Supervised daily housekeeping operations, maintaining high cleanliness and hygiene standards for guest satisfaction.
- Inspected guest rooms routinely for cleanliness and compliance with established standards.
- Trained new employees on cleaning procedures and safety protocols, enhancing team effectiveness and service quality.
- Managed inventory of cleaning supplies and equipment, ensuring availability and supporting smooth operations.
- Collaborated with maintenance teams to resolve facility issues promptly.
Housekeeping Supervisor
Snow Mountain Ranch
Granby
05.2021 - 05.2022
- Instructed housekeeping staff on effective cleaning techniques and methods to enhance service quality.
- Coordinated special events like weddings and conferences, providing tailored housekeeping support to ensure seamless operations.
- Organized and distributed housekeeping supplies, such as linens, towels, and toiletries.
- Performed light housekeeping tasks such as changing linens, laundering items, and dusting furniture to maintain guest satisfaction.
Education
High School Diploma -
Pedro Menendez High School
St. Augustine05-2015
Skills
- Visual merchandising and product displays
- Retail analytics
- Inventory management
- Sales forecasting
- Customer relationship management
- Staff training
- Effective communication
Timeline
Merchandiser
Five Star Breaktime Solutions
02.2025 - Current
Warehouse Associate
Five Star Breaktime Solutions
09.2024 - 02.2025
General Manager
Cash America
03.2024 - 08.2024
Assistant Manager
Cash America
08.2023 - 03.2024
General Manager
Rudi's Deli
05.2023 - 08.2023
Assistant Housekeeping Manager
Snow Mountain Ranch
05.2022 - 06.2023
Housekeeping Supervisor
Snow Mountain Ranch
05.2021 - 05.2022
High School Diploma -
Pedro Menendez High School