Chase Thorsen
West Valley City
Summary
Professional with experience in patient relations. Skilled in conflict resolution, communication, and patient advocacy. Strong focus on team collaboration and achieving results. Adaptable to changing needs and committed to providing exceptional patient care and support.
Overview
6
6
years of professional experience
Work History
Patient Relations Specialist
University of Utah Redwood Health Center
Salt Lake City
07.2021 - Current
- Collaborate with patients/guests to help check in and schedule appointments for them.
- Welcome patients and help guide them where they need to go.
- Enhanced skills with Epic.
- Demonstrated knowledge with HIPAA regulations.
- Coordinated daily check-in of about 65 patients a day, ensuring smooth front-desk operations.
LC Crew Manager
Little Caesars
Magna
06.2020 - 06.2021
- Collaborate with customers with their food orders in a timely manner.
- Coordinate with colleagues to help satisfy customers.
- Solved any customer concerns about their order or needs.
- Trained and mentored staff on operational procedures and company standards.
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
Education
EMT Certification -
EMT Utah
03-2026
Associate of Science - General Studies
Salt Lake Community College
12-2025
HS Diploma - undefined
Cyprus High School
06-2021
Skills
- Appointment scheduling
- Excellent communication skills
- Empathetic
- Proficiency with Epic
- Team collaboration
- Time management
- Critical thinking skills
- Patient confidentiality
- Professionalism and ethics
- Healthcare industry
- Medical terminology
LANGUAGES
English
Timeline
Patient Relations Specialist
University of Utah Redwood Health Center
07.2021 - Current
LC Crew Manager
Little Caesars
06.2020 - 06.2021
Associate of Science - General Studies
Salt Lake Community College
HS Diploma - undefined
Cyprus High School
EMT Certification -
EMT Utah