Layla Sanders
Columbus
Summary
Motivated sociology student with experience in community engagement, organizational support, and client relations. Skilled in research, writing, and collaborative project work. Passionate about international understanding, community development, and supporting nonprofit initiatives that promote cross-cultural connection and positive social change.
Overview
1
1
year of professional experience
Work History
Patient Relations Specialist
Sound Hearing Solutions
11.2024 - Current
- Manage patient communications, scheduling, and documentation to ensure efficient and organized daily operations.
- Maintain detailed patient files and medical records, supporting staff coordination and compliance with confidentiality standards.
- Create a welcoming environment by greeting patients and addressing their needs with professionalism and empathy.
- Assist in administrative tasks such as document filing, appointment confirmations, and incoming phone calls.
- Collaborate with doctors and staff to optimize clinic workflow and enhance the overall patient experience.
- Assist in the repairing and cleaning of hearing devices for established and new patients.
Home Caregiver
Together Home Care
10.2024 - Current
- Provide direct personal hygiene and inconvenience care support to client, while promoting comfort.
- Manage g-tube and medicine administration according to timetable patient
- Maintain and create a clean and organized living space, supporting both the health and morale of clients.
- Demonstrate empathy, patience, and adaptability catered toward specific client.
Camp Counselor
Columbus Youth Camp / Foundation for Youth
05.2024 - 11.2024
- Led youth programming and group activities that encouraged teamwork, creativity, and leadership development.
- Provided emotional support to campers, resolving conflicts and fostering a sense of community and safety.
- Maintained thorough records of incidents and safety reports, ensuring accountability and best practices.
- Provided and documented first aid administration according to written camp protocol
- Promoted inclusivity, positivity, and personal growth through daily mentorship and consistent communication with children and families.
Education
Bachelor of Arts - Sociology
Indiana University Columbus
Columbus, IN05.2028
High School Diploma - undefined
CSA New Tech
Columbus, IN05.2024
Skills
- Research and data organization
- Strong written and verbal communication
- Event and project coordination
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Collaboration and cross-cultural awareness
- Time management and organizational skills
- Insurance verification
- Appointment scheduling
Accomplishments
- MLK Scholarship – Recognized for academic excellence and community leadership.
- AmeriCorps Segal Scholarship – Awarded for completing a term of national service and demonstrating civic commitment.
Timeline
Patient Relations Specialist
Sound Hearing Solutions
11.2024 - Current
Home Caregiver
Together Home Care
10.2024 - Current
Camp Counselor
Columbus Youth Camp / Foundation for Youth
05.2024 - 11.2024
High School Diploma - undefined
CSA New Tech
Bachelor of Arts - Sociology
Indiana University Columbus