Chase Timmerman
North Little Rock,AR
Summary
Focused on maintaining smooth and orderly front desk operations. Handles high volume of visitors efficiently. Familiar with completing diverse administrative tasks and special projects.
Overview
8
8
years of professional experience
Work History
Front Desk Coordinator
Small Bites Pediatrics
08.2022 - Current
- Experience in EagleSoft.
- Scheduling patients for cleanings, exams and sedation appointments.
- Checking and uploading patients insurance.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained all staff on front desk procedures and policies.
- Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
- Transcribed phone messages for entire office and relayed messages.
- Sending sedation instructions and reminders.
- Drafted, copied and forwarded documents and paperwork to facilitate office workflow.
- Maintained clean and organized front desk areas to uphold polished company image.
- Collected room deposits, fees, and payments.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
Pharmacy Technician
Walmart
03.2020 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Counted, measured and compounded medications following standard procedures.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Set up and modified patient profiles to include current medications and insurance details.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Dental Assistant Trainee
Allen And Hestir Dental
01.2016 - 02.2017
- Prepared dental rooms and materials.
- Supported office efficiency by answering phones, replying to emails and answering patient inquiries.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Kept work areas clean, sanitized and organized to minimize infection risk.
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
- Prepared patient x-rays and images for dentist review.
- Managed office schedules and calendars to coordinate administrative planning and execution.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Monitored patient comfort and safety during dental procedures.
Education
High School Diploma -
DeWitt High School
DeWitt, AR05.2013
Skills
- Effective Planning
- Phone Call Direction
- Electronic Recordkeeping
- Listening Skills
- Scheduling
- Problem-Solving Skills
References
1. David Keith Jones - Dentist - 901.359.6251
2. Callie Sisk Johnson - Dental Assistant- 870.459.0525
3. Nick Morris - Pharmacist - 479.957.1914
4. Edie Avery -Hiring Manager- 501.944.9187
5. Jennifer Alfonso Ray - Pharmacist- 501.551.6770
6. Taryn Parker - Business Colleague- 870.830.7744
Timeline
Front Desk Coordinator
Small Bites Pediatrics
08.2022 - Current
Pharmacy Technician
Walmart
03.2020 - Current
Dental Assistant Trainee
Allen And Hestir Dental
01.2016 - 02.2017
High School Diploma -
DeWitt High School
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