Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Quamisha Rubin

North Little Rock,AR

Summary

Results-driven banking professional with a strong track record of success in financial services, compliance, and customer relationship management spanning over 5 years. Skilled in managing high-volume transactions, ensuring regulatory compliance, and fostering long-term client partnerships. Proficient in fraud prevention, cross-selling financial products, and streamlining operational processes to drive efficiency. Eager to apply expertise in banking operations, customer service, and compliance to excel in a financial services role as a dedicated New Accounts Representative with a passion for assisting clients in opening new accounts and providing exceptional service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Relationship Personal Banker

Simmons Bank
06.2023 - Current
  • Ensure 100% compliance with banking regulations and financial transaction accuracy.
  • Conduct audits and reviews of customer accounts to detect discrepancies and mitigate risks.
  • Collaborate with financial analysts and auditors to enhance reporting accuracy and data integrity.
  • Implemented new process improvements, reducing financial errors by 15%.

Senior Bank Teller

First Convenience Bank
06.2022 - 06.2023
  • Processed daily financial transactions exceeding $50,000, maintaining a 98% accuracy rate.
  • Trained and supervised a team of 10+ tellers, enhancing operational efficiency and compliance adherence.
  • Cross-sold financial products, contributing to a 12% increase in branch revenue.
  • Ensured strict adherence to security procedures, minimizing cash handling discrepancies.

Team Leader

Amazon Fulfillment Center (Lit1)
01.2021 - 06.2022
  • Supervised logistics and inventory operations, ensuring smooth order fulfillment.
  • Developed training programs that improved employee performance and reduced errors by 30%.
  • Managed shift planning and productivity metrics to optimize financial performance.

Armed Security Officer

G4S
02.2018 - 12.2021
  • Maintaining and securing weapons used on the job
  • Patrolling a location to assess threats and ensure safety
  • Responding quickly to emergencies or threats
  • Documenting incidents in security logs or reports

Sales Associate

Rue 21
09.2014 - 01.2018
  • Processed POS transactions with accuracy and efficiency, handling cash and credit sales.
  • Provided excellent customer service, increasing repeat clientele by 20%.
  • Promoted store credit cards, leading to a 15% increase in customer sign-ups.

Education

Associate of Applied Science - Medical Billing And Coding

Ultimate Medical Academy
Clearwater, FL
10-2025

High School Diploma -

Pine Bluff High School
Pine Bluff, AR
05.2013

Skills

  • Cash Handling & Reconciliation

  • Regulatory Compliance & Fraud Prevention

  • Client Relations & Conflict Resolution

  • Professional Communication & Correspondence

  • Customer Experience Enhancement

  • Microsoft Office Suite (Excel, Word, Outlook)

  • POS Systems & Financial Reporting

  • CRM & Data Entry Systems

  • Account maintenance

  • Relationship building and management

  • Financial advising

  • Portfolio analysis

  • Problem-solving abilities

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 8 staff members.
  • Resolved product issue through consumer testing.

Certification

  • Driver’s License, 2018
  • Bank Teller Certification, if applicable
  • Fraud Prevention & Compliance Training, if applicable

Languages

English
Full Professional

Timeline

Relationship Personal Banker

Simmons Bank
06.2023 - Current

Senior Bank Teller

First Convenience Bank
06.2022 - 06.2023

Team Leader

Amazon Fulfillment Center (Lit1)
01.2021 - 06.2022

Armed Security Officer

G4S
02.2018 - 12.2021

Sales Associate

Rue 21
09.2014 - 01.2018

Associate of Applied Science - Medical Billing And Coding

Ultimate Medical Academy

High School Diploma -

Pine Bluff High School

Similar Profiles

CREATE PROFILE