Chase Ellis
Long Island City,USA
Summary
Experienced in leading teams, creating innovative programs, and developing tools that enhance efficiency, streamline processes, and drive performance. Proven ability to transform challenges into actionable solutions that deliver measurable outcomes.
Overview
20
20
years of professional experience
Work History
Corporate Education and Development Specialist
Shields Health Solutions
Manhattan, NY
11.2023 - Current
- Led new hire onboarding and training, covering medical documentation, hospital systems (EMR, PDS, documentation systems, patient management portals), pharmaceutical workflows, and regulatory standards (URAC, ACHC, 340B compliance)
- Developed and implemented a comprehensive corporate training program using learning management systems (LMS), establishing performance metrics to support continuous professional development
Manager of Patient Services
Shields Health Solutions & NYU
Manhattan, NY
11.2022 - 11.2023
- Managed a team of 15 across 11 clinics, achieving significant improvements in all key performance metrics
- Created and executed training and administrative strategies in collaboration with physicians and providers to optimize team development and drive measurable outcomes
Regional Education and Development Specialist
Shields Health Solutions & NYU
Manhattan, NY
11.2021 - 11.2022
- Developed and launched NYU's pharmacy staff training program for technicians, trainers, managers, pharmacists, and other healthcare roles, establishing it as the standard across all regions and hospital sites
- Designed and implemented a patient postponement calculator that reduced delays by 15%, integrated seamlessly into company software, and boosted profitability
Pharmaceutical Liaison
Shields Health Solutions & NYU
Manhattan, NY
02.2021 - 11.2021
- Coordinated therapy for over 300 patients in oncology, infectious disease, and transplant clinics, expanding Shields' patient base by 400% in six months and launching the first profitable infectious disease clinic
- Created a financial assistance calculator that was developed into a Power BI app and integrated company-wide, enhancing metric accuracy and patient care
Surgical Pharmacy Technician
Novant Health
Winston-Salem, NC
08.2019 - 02.2021
- Led pre-anesthesia consultations to assess medication management, ensuring compliance with pre-surgical requirements
- Collaborated with the Code Blue Response Team to develop a streamlined cart code system, reducing response times and ensuring quick access to critical medications
Sterile IV Technician
BriovaRx
Kernersville, NC
08.2018 - 08.2019
- Specialized in preparing IVIG and custom TPN therapies in a sterile lab
- Compounded blood and radioactive therapies, ensuring accurate formulation and strict adherence to safety protocols
- Managed scheduling and coverage for IVIG treatments, ensuring timely and precise preparation for patient administration
Air Traffic Controller
FAA
Oklahoma City, OK
12.2017 - 08.2018
- Coordinated aircraft movements, and instructed pilots on takeoff, landing, and other flight procedures, ensuring safe and efficient operations in a high-stress environment
Operations Manager
American Medical Depot
Burlington, NC
11.2016 - 12.2017
- Supervised a team of 20+ employees and led daily warehouse operations, including scheduling and payroll, to support veteran hospitals along the East Coast
- Maintained contractual compliance with hospital partners for various surgical procedures
Medication Access Technician
Wake Forest Hospital
Winston-Salem, NC
10.2015 - 11.2016
- Managed specialty medications in oncology and osteoporosis clinics, working closely with patients, oncologists, and other healthcare providers to ensure patient access to therapies
Sterile IV Technician
Custom Care
Greensboro, NC
01.2013 - 09.2015
- Specialized in compounding custom sterile IV injections, creams, and capsules, with a focus on hormone replacement and personalized care for patients and animals
- Enhanced profitability by negotiating contracts with drug manufacturers to secure cost-effective ingredients
Education
Bachelor of Science - Criminal Justice: Cybersecurity
Berkeley College
New York, NY04.2025
Associate of Science -
Forsyth Technical Community College
Winston-Salem, NC05.2020
Timeline
Corporate Education and Development Specialist
Shields Health Solutions
11.2023 - Current
Manager of Patient Services
Shields Health Solutions & NYU
11.2022 - 11.2023
Regional Education and Development Specialist
Shields Health Solutions & NYU
11.2021 - 11.2022
Pharmaceutical Liaison
Shields Health Solutions & NYU
02.2021 - 11.2021
Surgical Pharmacy Technician
Novant Health
08.2019 - 02.2021
Sterile IV Technician
BriovaRx
08.2018 - 08.2019
Air Traffic Controller
FAA
12.2017 - 08.2018
Operations Manager
American Medical Depot
11.2016 - 12.2017
Medication Access Technician
Wake Forest Hospital
10.2015 - 11.2016
Sterile IV Technician
Custom Care
01.2013 - 09.2015
Bachelor of Science - Criminal Justice: Cybersecurity
Berkeley College
Associate of Science -
Forsyth Technical Community College
References
- Kuwan Blake, Manager, Communities of Practice, Shields Health Solutions, CT, 646-217-6865, kblake@shieldsrx.com, Colleague during my time at Shields Health Solutions.
- Laura Templeton, Licensed Practical Nurse (LPN), Novant Health, NC, 336-671-5004, maddieshar@gmail.com, Colleague during my years at Novant Health Solutions.
- Dionesia Meredith, Senior Manager of Regional Training, Shields Health Solutions, NC/NY, 646-599-4648, dmeredith@shieldsrx.com, Manager at Shields Health Solutions.
Relevant Studies
- Anatomy & Physiology
- Biology
- Calculus
- Chemistry
- Crime Scene Investigation & Forensic Science
- Criminal Law & Criminal Procedure
- Criminology
- Cyber Crime & Digital Forensics
- Fundamentals of Network Security
- Statistics & Research Methods
- Systems Security & Auditing
References
- Kuwan Blake, Manager of Communities of Practice, Shields Health Solutions, 646-217-6865, kblake@shieldsrx.com
- Dionesia Meredith, Director of Regional Training, Shields Health Solutions, 646-599-4648, dmeredith@shieldsrx.com
- Laura Templeton, Licensed Practical Nurse (LPN), Novant Health, 336-671-5004, maddieshar@gmail.com
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