Chase Dixon
Fort Smith,AR
Summary
Knowledgeable Systems Analyst, who holds active TS Clearance, with history of progressive leadership and project management. Gathers requirements, develops use cases, and delivers key initiatives. Aligns teams and drive collaboration and cohesion to complete projects on time.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Multi Function Info Systems Analyst (Level 3)
Lockheed Martin
06.2024 - Current
- Assisting with stand up of new site at Ebbing Field Train new personnel, connect systems, and write local policies.
- Collaborate with foreign military pilots on mission planning using JMPS software and load crypto onto systems.
- Administer F-35’s ALIS (Autonomic Logistics Information System), supporting squadrons with troubleshooting and general maintenance of SOUs.
- Perform daily readiness checks, stage and run DTRs, resolve database inconsistencies (INCONs), and handle customer communications.
- Resolve database issues through Oracle, assist with PMA reimaging/troubleshooting, and conduct IAVMs during upgrade cycles.
- Work primarily within Windows Server OS with light use of Linux. Utilize applications such as McAfee, JBOSS/Wildfly, CRM, CMMS, Active Directory, Hyper-V Manager, and MS Office Suite.
- Travel to other Air Force F-35 Squadron sites as required.
Multi Function Info Systems Analyst (level 2)
LOCKHEED MARTIN
07.2022 - 06.2024
- Administer F-35’s ALIS (Autonomic Logistics Information System), supporting squadrons with troubleshooting and general maintenance of SOUs.
- Perform daily readiness checks, stage and run DTRs, resolve database inconsistencies (INCONs), and handle customer communications.
- Resolve database issues through Oracle, assist with PMA reimaging/troubleshooting, and conduct IAVMs during upgrade cycles.
- Work primarily within Windows Server OS with light use of Linux. Utilize applications such as McAfee, JBOSS/Wildfly, CRM, CMMS, Active Directory, Hyper-V Manager, and MS Office Suite.
- Travel to other Air Force F-35 Squadron sites as required.
Systems Engineer
BLUEWATER FEDERAL SOLUTIONS
10.2021 - 07.2022
- Oversaw functionality, security, efficiency, and integrity of ABCS, Battle Command Common Systems (BCCS), Virtual Machines (VMs), and enterprise servers, including Microsoft Exchange, Active Directory, SQL, and SharePoint.
- Managed services such as the 21st ID Portal, SOJTF Portal (for Special Operations Forces), 21st ID Outlook, W-Drive fileshare, TransVerse/XMPP Chat, Digital Dissemination Service (DDS), Command Post of the Future (CPOF), and Command Post Computing Environment.
- Conducted monthly Assured Compliance Assessment Solution (ACAS) and Nessus scans.
- Performed quarterly IAVA updates in accordance with DoD Information Systems Standards.
- Provided guidance and briefed many customers to include military, government and help desk technicians.
Sr Help Desk Technician
JANUS RESEARCH GROUP
08.2020 - 10.2021
- Led a team of six technicians, overseeing daily operations and support.
- Implemented and maintained IAVA updates for CPOF clients and servers, ensuring timely deployment on monthly basis.
- Provided tier 1 support for various units, both in and out of rotation.
- Managed user account creation, modification, and deletion in Active Directory during and after rotation periods.
- Delivered exceptional customer service, assisting personnel at all levels, including junior enlisted, government employees, and senior military officers regarding CPOF applications.
- Coordinated scheduling for Help Desk team, ensuring 24/7 coverage during JRTC monthly rotations.
General Clerk II
VALIANT INTEGRATED SERVICES
05.2019 - 08.2020
- Assisted staff with office supply requests, verified receipts against orders, and reconciled charges to maintain accurate inventory.
- Delivered quality clerical support, including data entry, document management, email correspondence, and oversight of office equipment operations.
- Created high-quality documents, spreadsheets, and presentations for both internal use and client-facing needs.
- Composed letters, emails, memorandums, and other documents, submitting work to originating staff for review and approval.
Sales and Marketing Representative
ACOSTA SALES & MARKETING
10.2015 - 10.2018
- Analyzed demographic data to identify optimal target markets and assess competitor offerings and persuasive tactics.
- Enhanced customer satisfaction through proactive strategies that addressed customer needs and resolved concerns, while providing information on merchandise, sales, pricing, and company updates.
- Operated manual and electric pallet jacks to safely relocate heavy merchandise on the sales floor, ensuring timely stocking.
Education
Associate of Science - Information Technology
Central Louisiana Technical Community College - Alexandria
Alexandria, LABachelor of Science - Information Technology
WESTERN GOVERNORS UNIVERSITY
Online05.2025
Skills
- CompTIA Security Certification
- End-user support
- Information Security
- Performance Testing
- Technical Support
- Linux Operating System
- System Upgrades
- Program installations
Certification
- Security+, COMPTIA, 2020, Present
- Cloud+, COMPTIA, 2020, Present
- A+, COMPTIA, 2020, Present
- Network+, COMPTIA, 2020, Present
Hobbies
- Design home network so I can file share between my phone and computer.
- Build virtual labs and work on virtual machines.
- Set up Linux machines and practice on them.
Timeline
Multi Function Info Systems Analyst (Level 3)
Lockheed Martin
06.2024 - Current
Multi Function Info Systems Analyst (level 2)
LOCKHEED MARTIN
07.2022 - 06.2024
Systems Engineer
BLUEWATER FEDERAL SOLUTIONS
10.2021 - 07.2022
Sr Help Desk Technician
JANUS RESEARCH GROUP
08.2020 - 10.2021
General Clerk II
VALIANT INTEGRATED SERVICES
05.2019 - 08.2020
Sales and Marketing Representative
ACOSTA SALES & MARKETING
10.2015 - 10.2018
Associate of Science - Information Technology
Central Louisiana Technical Community College - Alexandria
Bachelor of Science - Information Technology
WESTERN GOVERNORS UNIVERSITY
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