Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Lead
Panera
Surprise, AZ
03.2022 - 08.2024
Supported the manager in developing plans for future projects, initiatives and objectives.
Resolved escalated customer complaints or queries promptly and efficiently.
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Trained new staff in relevant processes and procedures.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Assigned projects and distributed tasks to team members as per area of expertise.
Medical Assisting Internship
Abrazo West Campus
Goodyear , AZ
03.2024 - 05.2024
Gained experience at a Level 1 trauma center.
Experienced in ICU settings
Demonstrated empathy and support to individuals and their loved ones in times of distress
Collaborated closely with medical professionals
Club Treasurer
HOSA Future Health Professionals
Waddell , AZ
08.2022 - 05.2023
Engaged in various community events, actively contributing to initiatives like blood drives and increasing seatbelt awareness.