Chasinique Kelly
Queen City
Summary
Successful professional with several years of experience propelling brand image and driving customer engagement to increase revenue. Skillful in generating attention among target audiences. Strong collaborator comfortable working with various teammates and industry professionals to oversee execution of campaigns.
Seasoned account specialist bringing several years of related experience along with deep understanding of financial and payment matters as well as customer service and sales activities. Proficient in data verification, account updates and problem solving.
Overview
12
12
years of professional experience
Work History
Account Specialist
Western Shamrock Finance
Atlanta
09.2022 - Current
- Applied appropriate accounting principles when processing complex transactions involving multiple entities or currencies.
- Reviewed and updated account records to ensure accuracy and compliance with legal requirements.
- Monitored account performance, identifying issues and implementing corrective actions as needed.
- Generated monthly reports detailing account activity such as new accounts opened, closed accounts, and delinquent payments.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Reset store displays for special events and seasonal merchandise changes.
In-Home Healthcare Provider
Advantage Care Home Health
Hughes Springs
08.2019 - 09.2022
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Participated in team meetings and case conferences to discuss patient's progress towards goals.
- Responded promptly to all requests from family members regarding client's health status.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Certified Nursing Aide
Cornerstone
Texarkana
01.2019 - 03.2022
- Assisted with providing physical therapy treatments under the direction of an RN or therapist.
- Planned and served meals and snacks to patients according to prescribed diets.
- Helped residents walk with or without self-help devices.
Correctional Officer
Bi state detention center
Texarkana
02.2017 - 04.2019
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
In-Home Provider
Jordan healthcare
Mount Pleasant
01.2013 - 02.2017
Education
Medical Billing And Coding - Healthcare
Ayer’s Career College
Shreveport, LA05-2015
High School Diploma -
Queen City High School
Queen City05-2011
Some College (No Degree) - General Studies
Texarkana College
Texarkana, TXSkills
- Account management
- Customer service
- Conflict resolution
- Effective communication
- Problem solving
- Attention to detail
- Multitasking
- Cash handling
- Customer satisfaction
- Documentation skill
- Professionalism
- Organizational skills
- Self motivation
- Client engagement
- Task prioritization
- Reliability
- Adaptability and flexibility
- Team member motivation
References
References available upon request.
Timeline
Account Specialist
Western Shamrock Finance
09.2022 - Current
In-Home Healthcare Provider
Advantage Care Home Health
08.2019 - 09.2022
Certified Nursing Aide
Cornerstone
01.2019 - 03.2022
Correctional Officer
Bi state detention center
02.2017 - 04.2019
In-Home Provider
Jordan healthcare
01.2013 - 02.2017
Medical Billing And Coding - Healthcare
Ayer’s Career College
High School Diploma -
Queen City High School
Some College (No Degree) - General Studies
Texarkana College