Chasitie Lavine
New Iberia,LA
Summary
Versatile Department Manager recognized for providing exceptional leadership and guidance to employees. Responsible and dependable professional with 9 years of comprehensive experience overseeing staff, conducting training and implementing strategies. Familiar with successful training methodologies and industry developments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Department Manager
McDonald's
New Iberia, LA
05.2016 - Current
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Performed opening and closing duties as part of management team and handled cash management.
- Delegated work to staff, setting priorities and goals.
- Developed and implemented hiring processes for new employees.
Restaurant Hostess
Fiery Crab
Lafayette, LA
04.2021 - 08.2021
- Greeted customers and escorted them to their tables.
- Provided menus and answered questions about menu items and specials.
- Completed daily side work tasks assigned by management such as wiping down menus and restocking to go area.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
Associate of Science - Criminal Justice
South Louisiana Community College
Lafayette, LA05-2024
High School Diploma -
New Iberia Senior High School
New Iberia, LA05-2017
Skills
- Customer Service
- Employee Scheduling
- Team Supervision
- Workflow Coordination
- Training and mentoring
- Problem-Solving
- Department leadership
- Recruiting and Hiring
- Flexible Schedule
Certification
Dental assistant completion certificate
Shift manager classes
Department manager classes
Timeline
Restaurant Hostess
Fiery Crab
04.2021 - 08.2021
Department Manager
McDonald's
05.2016 - Current
Associate of Science - Criminal Justice
South Louisiana Community College
High School Diploma -
New Iberia Senior High School
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