Chasity Boone
Exceptional ability to exceed sales goals and ensure return business through implementation of well-placed marketing and promotional programs.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Customer Service Representative
5 Years 2 Months- Provided assistance to clients
- Answered phone and assisted customers with changes
- Maintained up-to-date knowledge of customer accounts
- Created customer appointments
- Scheduled reservations for customers
- Provided excellent technical support
- Operated the live chat
- Wrote call center scripts
LEAD BEAUTY CONSULTANT
11 Years 9 Months- Increased overall department sales by 20%, by designing a new and more modern layout
- Work with customers to help them select and purchase the most appropriate merchandise for their needs.
- Perform makeup applications, skincare analyses, and product demonstrations for our customers
FREELANCE MAKEUP ARTIST
13 Years 4 Months- Familiar with makeup and hair techniques for bridal, day, and evening occasions
- Strong communication skills and ability to visualize client requests
- Extensive knowledge of professional makeup products
- Current knowledge of makeup and fashion trends
Monitor
2 Months- Monitoring and documenting parolees movements on devices and making outbound calls
Customer Service Representative
- Monitored facility operations to ensure compliance with safety protocols and regulations.
- Assisted in maintaining surveillance systems for optimal performance and reliability.
- Conducted regular inspections to identify potential security breaches or maintenance needs.
- Responded promptly to incidents, coordinating with law enforcement and emergency services as necessary.
- Documented observations and incidents accurately for reporting and analysis purposes.