Chasity Bueno
Bronx,NY
Summary
Motivated professional with a proven track record of embracing challenges and delivering results. Demonstrates strong work ethic and adaptability in dynamic environments. Exceptional interpersonal skills facilitate effective collaboration and communication. Quick learner with ability to master new skills efficiently.
Overview
12
12
years of professional experience
Work History
Intake Specialist
Law Offices of Daniel Berger
Bronx, NY
04.2024 - Current
- Responded to phone calls, emails, and online inquiries from potential clients.
- Conducted initial interviews to gather personal, medical, and employment information.
- Recorded detailed client information regarding disabilities, medical history, work history, and benefits applications.
- Maintained awareness of deadlines for appeals, filings, and hearings while communicating updates.
- Collaborated with attorneys and case managers to facilitate seamless case transitions.
Police Officer
NYPD
Bronx, NY
10.2019 - 11.2023
- Enforced laws within NYC transit system to ensure passenger and staff safety.
- Responded swiftly to emergency incidents, addressing medical crises and disturbances.
- Collaborated with local law enforcement and emergency responders to enhance public safety.
- Resolved disputes utilizing conflict resolution and crisis intervention techniques.
- Communicated effectively with court officials and social workers regarding charges and convictions.
e-filing clerk
PM Legal LLC
New York, NY
04.2018 - 01.2019
- Maintained comprehensive records of electronic filings, notices of appearance, and service of process.
- Monitored filing confirmations and deadlines to ensure timely submissions.
- Reviewed legal documents for formatting accuracy and compliance before court submission.
- Demonstrated exceptional attention to detail while managing multiple cases.
- Coordinated with attorneys and paralegals to finalize filings and resolve deficiencies.
Intern
Law Offices of Daniel Chavez
Bronx, NY
03.2018 - 04.2018
- Organized and maintained case files to ensure accurate documentation.
- Supported trial preparation by reviewing exhibits, medical records, and witness statements.
- Drafted demand letters and case summaries under attorney supervision.
- Observed depositions, meditations, and client meetings to gain insights into trial strategies.
Sales Associate
T-Mobile
Bronx, NY
01.2014 - 01.2016
- Delivered exceptional customer service by assessing client needs, and recommending tailored wireless solutions.
- Consistently achieved or exceeded individual and team sales targets, contributing to overall store performance.
- Demonstrated product knowledge of devices, plans, and accessories to educate and assist customers effectively.
- Built and maintained strong customer relationships to resolve customer concerns and issues promptly.
- Participated in promotional events and training to increase sales.
Education
Bachelor’s Degree - Criminal Justice
Monroe College
Bronx, NY06.2018
Associate Degree - Criminal Justice
Monroe College
Bronx, NY06.2016
Skills
- Customer relationship management
- Public safety practices
- Problem solving
- Effective communication
- Crisis intervention
- Team collaboration
References
Available upon request
Languages
Spanish
Native/ Bilingual
Timeline
Intake Specialist
Law Offices of Daniel Berger
04.2024 - Current
Police Officer
NYPD
10.2019 - 11.2023
e-filing clerk
PM Legal LLC
04.2018 - 01.2019
Intern
Law Offices of Daniel Chavez
03.2018 - 04.2018
Sales Associate
T-Mobile
01.2014 - 01.2016
Bachelor’s Degree - Criminal Justice
Monroe College
Associate Degree - Criminal Justice
Monroe College