Lindsey Cain
Durant,OK
Summary
Detail-oriented professional with extensive experience in claims processing and customer service. Skilled in managing application assessments and providing exceptional support, contributing to improved customer satisfaction.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Intake Specialist
REMX Staffing Agency
Conroe, US
08.2024 - 07.2025
- Processed application for assistance with prescription medications
- Took inbound calls for details of application status and refilling prescriptions
CSR - Customer Service Representative
iQor
Conroe, US
09.2021 - 08.2024
- Review health insurance claims and reviewed and went over benefits for upcoming appointments and procedures, assisted with premiums payments
CSR - Customer Service Representative
Empereon Constar
Waco, US
09.2018 - 09.2021
- Work for 3rd party spectrum making sales calls offering tv service,
- Also worked frontier doing customers service helping with basic bills and payment concerns and schedule installations of tv,internet and phone services
- was a supervisor for 2 years
Correctional Officer
Jack ha
Waco, US
03.2018 - 05.2018
- Supervised inmates assisted with transfers to and from cells, did hourly counts to make sure everyone was safe and where they were supposed to be
Dominos Pizza
Domino's
Stephenville, US
11.2017 - 12.2017
- I made pizza, took orders, and answered phones
Whataburger
Whataburger Restaurant
Whitesboro, US
05.2015 - 08.2015
- I took orders. Completed money transactions. Delivered food to customer. cleaned lobby. Made sure customers were satisfied.
Education
High School Diploma -
Whitesboro High School
Whitesboro, TX 08.2014 - 05.2017
Skills
- Great customer service
- Basic Computer Skills
- Time Management
- Application processing
- Prescription management
- Claims review
- Insurance verification
- Customer follow-up
- Customer relationship management
- Data entry accuracy
- Health care compliance
- Problem solving
- Attention to detail
- Effective communication
- Time management
- Data entry
- Critical thinking skills
- Application assessments
- Claims processing
- Organization and time management
Additional Information
Willing to work to the best of my abilities and always open to learn new things
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Intake Specialist
REMX Staffing Agency
08.2024 - 07.2025
CSR - Customer Service Representative
iQor
09.2021 - 08.2024
CSR - Customer Service Representative
Empereon Constar
09.2018 - 09.2021
Correctional Officer
Jack ha
03.2018 - 05.2018
Dominos Pizza
Domino's
11.2017 - 12.2017
Whataburger
Whataburger Restaurant
05.2015 - 08.2015
High School Diploma -
Whitesboro High School
08.2014 - 05.2017