Chasity Crow
Plainview
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
9
9
years of professional experience
Work History
Clerk II
Texas Department of Criminal Justice - Region V Training Academy
06.2023 - Current
- Accurately recording time earned and sending the documentation to payroll for students, being trained at the academy
- Creating and updating various Excel spreadsheets to keep record of employees entering, completing, and being reassigned to classes
- Collecting administrative paperwork from employees on time, and using Outlook to send all paperwork to the correct department
- Answering phone calls on a multi-line phone system, and correctly directing the call or answering the questions myself
- Creating class schedules that are altered due to holidays, and inputting them into our database
- Welcoming visitors to the Region V Academy, and directing them to the right place
Accounts Payable Clerk
Lubbock County Auditor's Office
01.2024 - 01.2025
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
Owner
T & C Home Solutions
06.2022 - 04.2023
- My husband and I owned this business, offering a variety of home renovations, such as laying laminate/vinyl flooring, tile work, drywall repairs, plumbing, painting, and landscaping
- Connecting with new customers through our social media account, in person, and over the phone to set up consultations in a timely manner
- Managing and recording the company’s finances
- Keeping track of profit, budgeting, and quoting customers based on analysis of labor and supplies
Court Officer
Taylor County Sheriff’s Office
10.2017 - 06.2022
- Trained the Booking department, comprised of 16 employees, quarterly on current procedures in case of a fire
- Handled and recorded large sums of money to accurately process bonds posted
- Daily use of Microsoft Word, Excel, and Adobe
- Creation of material to assist with training of new employees
- Building relationships with District Attorneys, Judges, Criminal Attorneys, and various members of the Judicial system across the United States
- Schedule and organize Zoom meetings for approximately 750 incarcerated individuals to virtually attend court
- Answering phone calls on a multi-line phone system to assist the public
- Accurately recording the sensitive legal and personal data of detained individuals in a fast-paced and high stress environment with many interruptions
- Processing of monthly and annual reports regarding population of the facility, people released from custody, etc
- In a timely manner
Barista
Starbucks
05.2016 - 09.2017
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
No Degree - Pre-Nursing
Texas Tech University
Lubbock, TX12-2028
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Friendly and outgoing
- Cash register operation
- Espresso machine operation
- Beverage preparation
Timeline
Accounts Payable Clerk
Lubbock County Auditor's Office
01.2024 - 01.2025
Clerk II
Texas Department of Criminal Justice - Region V Training Academy
06.2023 - Current
Owner
T & C Home Solutions
06.2022 - 04.2023
Court Officer
Taylor County Sheriff’s Office
10.2017 - 06.2022
Barista
Starbucks
05.2016 - 09.2017
No Degree - Pre-Nursing
Texas Tech University
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