Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chasity Frailey

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Aswell as creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate, Cashier

Sally's Beauty Supply
02.2019 - 04.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.

Sales Associate

Zumiez
11.2018 - 02.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Cosmetologist, Receptionist

Natural Concepts Hair Design
04.2018 - 02.2019
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Organized sales area and work station to showcase products and boost sales.

Cosmetologist, Receptionist

Malcolm's Haircutter's
01.2018 - 02.2018
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Answered phone calls and emails to schedule client appointments.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Suggested treatments and styles to suit customer appearance and fashion choices.

Education

GED -

Northampton Community College
Tannersville, PA
08.2016

Cosmetology Trade - Cosmetology

The Beauty Institute
Stroudsburg, PA
08.2017

Insurance Trade - Insurance

XcelSolutions
Online
05.2023

Skills

  • Client Account Management
  • Customer Needs Assessment
  • Hairstyling
  • Relationship Building
  • Chemical Mixing and Application
  • Scheduling
  • Office Management
  • Drawer Balancing
  • Cash Register Operation
  • Microsoft Office
  • Client Interactions
  • Telephone Etiquette

Certification

Cosmetology License

Timeline

Sales Associate, Cashier

Sally's Beauty Supply
02.2019 - 04.2019

Sales Associate

Zumiez
11.2018 - 02.2019

Cosmetologist, Receptionist

Natural Concepts Hair Design
04.2018 - 02.2019

Cosmetologist, Receptionist

Malcolm's Haircutter's
01.2018 - 02.2018

GED -

Northampton Community College

Cosmetology Trade - Cosmetology

The Beauty Institute

Insurance Trade - Insurance

XcelSolutions

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Chasity Frailey