Cori Rhodes
Malvern ,OH
Summary
At Nevaeh Salon and Spa, I led by example, mentoring junior cosmetologists and enhancing our appointment system, significantly boosting client satisfaction. My adept use of social media and expertise in hair styling and customer service solidified a loyal customer base, showcasing my ability to blend technical skills with meaningful client relationships.
Overview
15
15
years of professional experience
Work History
Managing Cosmetologist
Nevaeh Salon and Spa
01.2010 - Current
- Mentored junior cosmetologists in advanced techniques, fostering professional growth and skill development within the team.
- Streamlined appointment scheduling processes for improved customer satisfaction and increased repeat business.
- Implemented safety protocols to protect both clients and employees from potential hazards associated with various treatments or procedures.
- Utilized social media platforms effectively to showcase salon services, engage with potential clients, and build a strong online presence.
- Built a very large customer base and close relationships from trust and loyalty.
Education
Cosmetology -
R. G. Drage
Massillon, OH05.2010
Skills
- Hair Styling
- Chemical treatments
- Salon Management
- Health and safety
- Sanitation protocols
- Creative vision
- Professional ethics
- Appointment Scheduling
- Client Consultations
- Continuing education
- Performance Evaluations
- Social Media Promotion
- Technical Precision
- Haircutting expertise
- Event styling
- Coloring techniques
- Friendly Communication
- Social skills
- Hair Coloring and Highlighting
- Clear Communication
- Active Listening
- Hairstyling
- Decision-Making
- Client consultation
- Hair conditioning and styling
- Physical Strength
- Relationship Building
- Relationship building and management
- Customer Consultation
- Bleaching, dyeing, and tinting
- Scheduling appointments
- Sanitation Practices
- Sanitation maintenance
- Product Knowledge
- Styling Tools
- Reflective listening
- Administrative Procedures
- Hair coloring expert
- Selling and Upselling
- Product and Service Explanations
- Issue Resolution
- Men and women haircuts
- Chemical Mixing and Application
- Sales and Upselling
- Client Education
- Licensed Cosmetologist
- Nail Treatments
- Anatomy
- Advanced cosmetology trained
- Acrylic nail application master
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Effective Multitasking
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
Timeline
Managing Cosmetologist
Nevaeh Salon and Spa
01.2010 - Current
Cosmetology -
R. G. Drage
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