Cori Rhodes
Malvern ,OH
Summary
At Nevaeh Salon and Spa, I led by example, mentoring junior cosmetologists and enhancing our appointment system, significantly boosting client satisfaction. My adept use of social media and expertise in hair styling and customer service solidified a loyal customer base, showcasing my ability to blend technical skills with meaningful client relationships.
Overview
15
15
years of professional experience
Work History
Managing Cosmetologist
Nevaeh Salon and Spa
Minerva
01.2010 - Current
- Mentored junior cosmetologists in advanced techniques, fostering professional growth and skill development within the team.
- Streamlined appointment scheduling processes for improved customer satisfaction and increased repeat business.
- Implemented safety protocols to protect both clients and employees from potential hazards associated with various treatments or procedures.
- Utilized social media platforms effectively to showcase salon services, engage with potential clients, and build a strong online presence.
- Built a very large customer base and close relationships from trust and loyalty.
Education
Cosmetology -
R. G. Drage
Massillon, OH05.2010
Skills
- Hair Styling
- Chemical treatments
- Salon Management
- Health and safety
- Sanitation protocols
- Creative vision
- Professional ethics
- Appointment Scheduling
- Client Consultations
- Continuing education
- Performance Evaluations
- Social Media Promotion
- Technical Precision
- Haircutting expertise
- Event styling
- Coloring techniques
- Friendly Communication
- Social skills
- Hair Coloring and Highlighting
- Clear Communication
- Active Listening
- Hairstyling
- Decision-Making
- Client consultation
- Hair conditioning and styling
- Physical Strength
- Relationship Building
- Relationship building and management
- Customer Consultation
- Bleaching, dyeing, and tinting
- Scheduling appointments
- Sanitation Practices
- Sanitation maintenance
- Product Knowledge
- Styling Tools
- Reflective listening
- Administrative Procedures
- Hair coloring expert
- Selling and Upselling
- Product and Service Explanations
- Issue Resolution
- Men and women haircuts
- Chemical Mixing and Application
- Sales and Upselling
- Client Education
- Licensed Cosmetologist
- Nail Treatments
- Anatomy
- Advanced cosmetology trained
- Acrylic nail application master
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Effective Multitasking
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
Timeline
Managing Cosmetologist
Nevaeh Salon and Spa
01.2010 - Current
Cosmetology -
R. G. Drage