Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Front Desk Receptionist
Associates in Dermatology
Bloomington, IL
05.2023 - Current
Greeted patients warmly and checked them in for appointments.
Managed multi-line phone system and directed calls to appropriate staff.
Scheduled appointments and coordinated with dermatology team members.
Maintained accurate patient records and updated information as needed.
Processed insurance claims and verified patient coverage information.
Assisted with administrative tasks and ensured smooth office operations.
Handled patient inquiries and resolved issues promptly and professionally.
Organized clinic materials and ensured reception area was tidy and welcoming.
Greeted customers warmly and made them feel welcome.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Child Development Specialist
Katie's Kids Learning Center
Bloomington, IL
01.2009 - 03.2023
Observed children to recognize and maintain strong awareness of developmental progress.
Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
Developed level-appropriate lessons and activities to support skill-building needs.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Conducted educational, behavioral and well-being assessments.
Prepared children for success in classroom settings through encouragement and exploration of learning activities.
Cast Member/ Team Trainer
Chuck E Cheese
Bloomington, IL
07.2007 - 04.2010
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Addressed customer needs and made product recommendations to increase sales.
Worked flexible schedule and extra shifts to meet business needs.
Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
Education
Bachelor of Science - Early Childhood Education Leadership-Child Develop
Rasmussen University
Florida
Associate of Applied Science - Early Childhood Education - Special Needs
Rasmussen University
Florida
High School Diploma -
Normal Community High School
Normal
Skills
Positive Learning Environment
Documentation Management
Detail-Oriented
Responsible
Reliable
Multi-tasker
Team Member
Great Work-Ethic
Teaching Strategies
Classroom Management
Customer Service
Timeline
Front Desk Receptionist
Associates in Dermatology
05.2023 - Current
Child Development Specialist
Katie's Kids Learning Center
01.2009 - 03.2023
Cast Member/ Team Trainer
Chuck E Cheese
07.2007 - 04.2010
Bachelor of Science - Early Childhood Education Leadership-Child Develop
Rasmussen University
Associate of Applied Science - Early Childhood Education - Special Needs