Chassitty Ramos
Easton,MD
Summary
Dependable server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Bridges Restaurant
05.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated warm relationships with regular customers.
Receptionist
Bayside Physical Therapy and Sports Rehabilitation
01.2021 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
Server
Momma Marias
08.2019 - 04.2021
- Upsold high-profit items to enhance sales numbers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
No Degree - Esthetician
The Temple: A Paul Mitchell Partner School
Annapolis, MD08.2024
Associate of Science - Biology
Northampton Community College
Bethlehem, PA05.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Sales expertise
- Organization skills
- Time Management
- Customer and client relations
Languages
Spanish
Native or Bilingual
Certification
- PCA Dermaplaning - May 2024
- PCA Peels - May 204
- Barbicide - March 2024
- Dulce Classic Lash Extensions - June 2024
Timeline
Server
Bridges Restaurant
05.2021 - Current
Receptionist
Bayside Physical Therapy and Sports Rehabilitation
01.2021 - 05.2021
Server
Momma Marias
08.2019 - 04.2021
No Degree - Esthetician
The Temple: A Paul Mitchell Partner School
Associate of Science - Biology
Northampton Community College
- PCA Dermaplaning - May 2024
- PCA Peels - May 204
- Barbicide - March 2024
- Dulce Classic Lash Extensions - June 2024
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