Chastey Osburn
LaFayette,GA
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Mega Star
02.2023 - 08.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Customer Service Cashier
Bass Pro
07.2022 - 01.2023
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Utilized various software applications to process customer orders.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
LaFayette High School
LaFayette, GA05.2022
Skills
- Customer Service
- Merchandise Restocking
- Customer Complaint Resolution
- Drawer Management
- Payment Collection
- Cash Handling
- Customer Inquiries
- Retail Merchandising
Timeline
Customer Service Cashier
Mega Star
02.2023 - 08.2023
Customer Service Cashier
Bass Pro
07.2022 - 01.2023
High School Diploma -
LaFayette High School
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