Chastidy Vaughn
Barboursville
Summary
Dynamic Certified Pharmacy Technician with extensive experience at CVS Pharmacy, excelling in medication dispensing and customer service. Proven ability to enhance patient care through effective problem-solving and meticulous attention to detail. Skilled in insurance billing and inventory management, ensuring compliance with pharmacy laws and optimizing workflow for improved efficiency.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Pharmacy
Huntington, WV
12.2018 - Current
- Processed prescription orders accurately and efficiently to ensure timely patient service.
- Assisted pharmacists in preparing medications and maintaining inventory levels.
- Educated patients on medication usage, potential side effects, and adherence strategies.
- Managed electronic health records (EHR) for accurate documentation and patient safety.
- Collaborated with healthcare team to resolve prescription issues and optimize patient care.
Certified Pharmacy Technician
PharMerica
Barboursville, WV
2015 - 2017
- Implemented safety protocols for handling hazardous materials in pharmacy operations.
- Counted, measured, and compounded medications following standard procedures.
- Assisted in preparation, distribution and storage of pharmaceuticals.
Certified Pharmacy Technician
Rite-Aid Pharmacy
Lavalette, WV
2013 - 2015
- Conducted regular inventory audits to minimize discrepancies and enhance stock management.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
High School Diploma - Health Occupations Students of America
Wayne High School
Wayne, WV06.2010
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Insurance billing
- HIPAA regulations
- Medication dispensing
- Team collaboration
- Filling prescriptions
- Pharmaceutical calculations
- Workflow optimization
- Pharmacist support
- Drug storage procedures
- Pharmacy law compliance
- Inventory management
- Drug inventory control
- Sterile technique
- Time management
- Multitasking and organization
- Refill requests
- Point of sale systems proficiency
- Proper labeling
- Interpreting and processing medication orders
- Answering customer questions
- Stocking shelves
- Receiving incoming supplies
- Medicare and medicaid process
Certification
CPhT
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
CVS Pharmacy
12.2018 - Current
Certified Pharmacy Technician
PharMerica
2015 - 2017
Certified Pharmacy Technician
Rite-Aid Pharmacy
2013 - 2015
High School Diploma - Health Occupations Students of America
Wayne High School