Chastity Burris
New Boston,TX
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Red Lobster. Proven ability to engage guests and manage cash handling efficiently. Adept at training team members and fostering collaborative environments, consistently achieving high satisfaction levels and repeat business through effective communication and relationship-building.
Overview
2024
2024
years of professional experience
Work History
Server
Red Lobster
- Provided attentive service to guests, ensuring satisfaction throughout dining experience.
- Collaborated with kitchen staff to deliver timely food orders and maintain quality standards.
- Assisted in training new team members on menu items and service protocols.
- Managed cash register operations, processing payments accurately and efficiently.
Leasing /collections
Lscre
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Employee Assistance Manager
Family Dollar
03.2021 - 10.2023
- Developed and implemented employee wellness programs to enhance overall workplace morale.
- Facilitated confidential counseling sessions to support employee mental health and well-being.
- Collaborated with management to identify areas needing improvement in employee assistance services.
- Trained staff on resources available through Employee Assistance Program for enhanced support.
- Monitored program effectiveness through regular assessments, ensuring alignment with organizational goals.
- Contributed to policy development by providing input based on current trends in employee assistance best practices.
- Streamlined communication channels between management and employees, fostering an open and collaborative environment.
- Identified areas for improvement within existing programs, recommending innovative approaches to enhance service offerings further.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Sole Proprietor
Dekalb Tree Specialist
07.2012 - 06.2021
- Operated specialized equipment for tree maintenance and removal tasks.
- Trained new employees on operational procedures and safety protocols.
- Developed strong professional relationships with clients, leading to repeat business and referrals.
- Entered income and expense details into business databases to track purchases and address variances.
- Utilized project management tools and techniques to effectively plan, execute, monitor, control, and close out projects successfully while meeting or exceeding client expectations.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
High School Diploma -
Shongaloo High
Shongaloo LaSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Sales expertise
- Point of sale operation
- Excellent communication
Timeline
Employee Assistance Manager
Family Dollar
03.2021 - 10.2023
Sole Proprietor
Dekalb Tree Specialist
07.2012 - 06.2021
Server
Red Lobster
Leasing /collections
Lscre
High School Diploma -
Shongaloo High