Summary
Overview
Work History
Education
Skills
Timeline
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Chataira Parnell

Horn Lake,MS

Summary

Compassionate client care coordinator with wide-ranging skillset and flexibility when devising best fit for social services on individual level. Thorough assessor of personal circumstances creative in navigating confidentiality while advocating for client services. Well-connected liaison between clients and services provided by government and nonprofit agencies.

Overview

12
12
years of professional experience

Work History

Clerk One

Teleflex Inc.
Greenville, MS
03.2015 - 07.2017
  • Prepared boxes, pallets and crates for outgoing shipments.
  • Inspected merchandise for damage and discrepancies with documentation.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Post Master Relief

United States Postal Service
Greenville, MS
03.2015 - 07.2017
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Assisted customers in completing and submitting forms to update address or report lost and stolen mail.
  • Provided service and sales to walk-in customers.
  • Managed daily operations of 3 employee post office.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Efficiently and kindly handled customer complaints and issues
  • Managed flow, operations of the office.

Case Manager

Delta Community Mental Health Center
Greenville, MS
06.2011 - 06.2012
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Monitored medications to keep records current and support accurate treatments.
  • Managed case load of 40 plus per week, providing comprehensive, community-based care.

Alcohol and Drug Technican

Darden Center
Greenville, MS
08.2005 - 06.2011
  • Developed rapport to create safe and trusting environment for care.
  • Performed several administrative duties, including room transfers, incident reports and maintenance requests.
  • Administered medication as directed by physician.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.

Education

Bachelor of Science - Social Work

Mississippi Valley State University
Itta Bena, MS
05.2005

Skills

  • Documentation proficiency
  • Patient Assessments
  • Indirect Patient Care
  • Case Management
  • Progress evaluations
  • Needs assessment
  • Treatment planning
  • Recruitment
  • Patient and family advocacy
  • Medication Administration
  • MS Office

Timeline

Clerk One

Teleflex Inc.
03.2015 - 07.2017

Post Master Relief

United States Postal Service
03.2015 - 07.2017

Case Manager

Delta Community Mental Health Center
06.2011 - 06.2012

Alcohol and Drug Technican

Darden Center
08.2005 - 06.2011

Bachelor of Science - Social Work

Mississippi Valley State University

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Chataira Parnell