Summary
Skills
Work History
Education
Overview
AssistantManager
ChauCella Jackson

ChauCella Jackson

Riverdale,GA

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Skills

  • Customer Service
  • Money Management
  • Property Manager
  • Assistant Manager
  • Leasing Agent
  • Marketing
  • Yardi
  • Property Management
  • Accounts Payable
  • Accounting
  • Management
  • Real Estate
  • Microsoft Word
  • Office Management
  • Credit
  • Excel
  • Word
  • Onesite
  • Fair Housing Regulations
  • LIHTC
  • Section 8
  • Accounts Receivable
  • Microsoft Outlook
  • Human Resources
  • Payroll
  • Market Analysis
  • Bookkeeping
  • Research
  • Customer service
  • Sales
  • Team management
  • Budgeting

Work History

Assistant Manager

HSI Management
09.2022 - Current
  • Perform supervisory, administrative, and management functions involved in property operations in the absence of the Property Manager
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.

Property Manager

Cynergy Property Management
08.2017 - 09.2020
  • Currently managing 175-unit property
  • Handle leasing and Marketing Unit's for Leasing Purpose.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Completed annual rent calculations using housing database software.
  • Kept properties in compliance with local, state and federal regulations.

Customer Service Representative

Bank Of America
09.2020 - 08.2022
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Updated account information to maintain customer records.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

G.E.D -

Washington Evening High School
Atlanta Ga
1997

Overview

7
7
years of professional experience

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ChauCella Jackson