Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chauncey Gosha

Birmingham

Summary

Dynamic professional with a proven track record at Dollar General, enhancing customer satisfaction and streamlining operations. Excelled in customer service and retail store operations, demonstrating strong leadership and effective communication. Skilled in cash handling and training team members, significantly contributing to a positive and efficient work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Sales Associate

Dollar General
07.2024 - 11.2024
  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Performed inventory control procedures to manage stock.
  • Trained new sales associates to ensure consistent performance across the team.

Coach Cleaner

Drummac
05.2022 - 06.2024
  • Increased operational efficiency by implementing time-saving techniques during coach cleaning procedures.
  • Promoted a positive company image by maintaining high standards of professionalism and appearance while on duty.
  • Enhanced customer satisfaction by maintaining a clean and comfortable travel environment for passengers.
  • Assisted in the training of new hires, ensuring consistent quality standards across all team members.

Traffic Controller

Solutions Staffing Inc
11.2021 - 12.2021
  • Communicated with team members using hand signals and radios.
  • Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
  • Assembled signs and cones to direct traffic through construction sites.
  • Routed traffic around construction sites for worker and driver safety.

Education

High School Diploma -

Huffman High School
Birmingham, AL
05-2017

Skills

  • Customer service
  • Retail store operations
  • Cash handling
  • Opening and closing procedures
  • Team leadership
  • Merchandise displays
  • Friendly and outgoing
  • Verbal and written communication

Certification

Microsoft Word

Microsoft Powerpoint

Timeline

Lead Sales Associate

Dollar General
07.2024 - 11.2024

Coach Cleaner

Drummac
05.2022 - 06.2024

Traffic Controller

Solutions Staffing Inc
11.2021 - 12.2021

High School Diploma -

Huffman High School

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Chauncey Gosha