Chauncey Ramey
Arlington,TX
Summary
Driven by a results-focused approach, I leveraged my negotiation expertise and relationship selling skills at AT&T to enhance client satisfaction and secure their loyalty. As a Senior Sales Executive, I excelled in client relationship management, boosting commitment through customized solutions and establishing enduring partnerships, demonstrating both hard and soft skills without relying on numerical data. Accomplished Senior Sales Executive with success converting leads, exceeding quotas and maximizing revenue with proactive and ambitious strategies. Decisive, passionate and devoted to outperforming expectations. Attentive, resourceful and personable with customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Sales Executive Customer Success
AT&T
01.2024 - Current
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Utilized multiple marketing strategies to improve profitability.
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
In Home Expert
AT&T Mobility
01.2021 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Retail Store Manager
AT&T Mobility
08.2019 - 12.2021
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
Education
Bachelor of Science - Marketing
Grambling State University Lab High School
Grambling, LA05.2003
Skills
- Sales Development
- Client Relationship Management
- Relationship selling
- Negotiation expertise
- Sales Presentations
- Strategic Planning
- Team Development
- Sales Coaching
- Competitive Analysis
- Marketing initiatives
Certification
- CSP - Certified Sales Professional
- PLE Training - Yearly
Timeline
Senior Sales Executive Customer Success
AT&T
01.2024 - Current
In Home Expert
AT&T Mobility
01.2021 - 12.2023
Retail Store Manager
AT&T Mobility
08.2019 - 12.2021
Bachelor of Science - Marketing
Grambling State University Lab High School
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