Chaune' Austin
Vacaville,CA
Summary
Human Service Worker with expertise in case management and crisis intervention. Specializes in conducting thorough assessments and facilitating custody case meetings, while advocating for children and families. Focused on driving positive outcomes through innovative strategies and collaborative partnerships within social services.
Overview
12
12
years of professional experience
Work History
Behavioral Health Counselor/ Transitional Case Manager
UC San Diego
12.2025 - Current
- Managed full caseloads of inmates/parolees transitioning from California Department of Corrections and Rehabilitation (CDCR) institutions, ensuring successful reintegration into the community.
- Conducted psychosocial assessments to evaluate client needs and develop tailored service plans.
- Assisted individuals in applying for Medi-Cal, Social Security, and Veterans Affairs, facilitating access to essential benefits.
- Identified and coordinated community-based services like hospice, nursing homes, and in-home care for high-need individuals, enhancing overall care and support.
- Engaged directly with inmates and staff within CDCR correctional facilities to facilitate support services.
Court Service Social Worker
Department of Child, Family, and Adult Services
Sacramento, US
07.2024 - 05.2025
- Conducted crisis interventions and home visits to ensure family safety.
- Advocated for children and families in court, ensuring their rights and needs are protected.
- Testified as an expert witness, influencing court decisions with evidence.
- Investigated allegations and prepared detailed jurisdictional reports for court.
- Analyzed complex family situations, gathered critical evidence, and prepared comprehensive reports for legal proceedings.
- Conducted thorough assessments, providing expert recommendations to support family outcomes.
- Recommended tailored services to support family reunification efforts.
- Partnered with legal teams, healthcare providers, and community organizations to develop holistic support plans.
- Drive positive outcomes for families through targeted interventions and resource allocation.
- Monitored progress and adjusted strategies to maximize impact and efficiency.
- Implemented creative solutions to address unique family challenges, improving support for families.
- Utilized data-driven insights to inform critical decisions that enhanced service delivery.
- Conducted thorough family assessments, leveraging data-driven insights to inform critical decisions and develop comprehensive support strategies.
REENTRY MENTAL HEALTH CASE MANAGER
EXODUS PROJECT
Fairfield, CA
01.2023 - 07.2024
- Conducted comprehensive client intakes and managed case files.
- Conducted intakes and assessments to promote client self-sufficiency.
- Managed client case files to maintain accurate and timely documentation.
- Facilitated custody case meetings to improve client understanding and support.
- Transported clients from jail, aiding in their transition and assessment.
- Performed fieldwork to build partnerships with organizations.
REENTRY CASE MANAGER/AGENT
SCRAM of California
San Diego, CA
01.2022 - 01.2023
- Conducted intakes and interviews to assess client needs and facilitate support services.
- Managed new referrals, scheduling enrollments and installations to streamline client onboarding process.
- Monitored daily alerts to ensure prompt responses to client situations.
- Performed home detention monitoring and drug testing.
- Installed, removed, and conducted routine maintenance and cleaning of equipment.
HOUSING NAVIGATOR CASE MANAGER
HOME-START
EL CAJON, CA
01.2022 - 12.2022
- Delivered case management services using Critical Time Intervention (CTI) model to facilitate client transitions to stable housing.
- Developed and implemented client-centered housing stability plans.
- Coordinated with housing locators/specialists to match clients with suitable housing options, enhancing housing access.
- Conducted program intakes and needs assessments to tailor support services to individual client needs.
HOMELESS OUTREACH CASE MANAGER
Father Joe's Village
San Diego, CA
01.2021 - 01.2022
- Delivered intensive support to clients through assessment, evaluation, coordination of services, crisis intervention, and applications for benefits and community resource referrals.
- Advocated with landlords to secure and sustain housing placements for clients.
- Documented and presented client cases to ensure comprehensive understanding and follow-up.
- Participated as a member of a multidisciplinary team that prepares and presents client case presentations.
REENTRY CORRECTIONS MONITOR
GEO Group
Oakland, CA
01.2016 - 01.2018
- Monitored 60 federal inmates to ensure compliance with facility regulations and safety protocols.
- Conducted intakes, assessments, and interviews for inmates to evaluate needs and facilitate appropriate placement.
- Administered medication to inmates, adhering to healthcare protocols to maintain health and safety standards.
- Conducted headcounts every two hours.
- Administered breathalyzer tests.
Intern
Alameda County Probation Department
Hayward, CA
01.2017 - 12.2017
- Supported Deputy Probation officer in managing specialized caseload of felons on post-release community supervision, ensuring compliance with supervision requirements.
- Interviewed PRCS participants to gather critical information for effective case management and support.
- Conducted risk assessments.
- Managed files and performed data entry to maintain accurate databases for case tracking and reporting.
Program Facilitator
Center Point/San Quentin State Prison
San Rafeal, CA
01.2016 - 01.2017
- Facilitated weekly drug and alcohol group counseling sessions for up to 15 inmates, focusing on relapse prevention and healthy coping strategies.
- Guided clients in developing and implementing personalized reentry plans, setting goals related to housing, employment, and education for a successful transition after release.
- Conducted intake interviews and needs assessments for new clients to identify needs, determine eligibility for programs, and assess potential risk factors.
- Managed client records, documenting progress and ensuring compliance with program and regulatory standards to maintain confidentiality.
REENTRY CORRECTIONS MONITOR/CASE MANAGER
GEO Group
San Francisco, CA
01.2014 - 01.2016
- Monitored progress of clients on my caseload and approved passes for eligible inmates who complied with facility rules and regulations.
- Monitored and maintained surveillance of inmates to ensure compliance with facility rules and regulations.
- Met individually with inmates receiving disciplinary infractions to discuss misconduct and administer appropriate consequences.
- Conducted intakes and interviews for all incoming inmates to assess needs and determine appropriate placement.
- Completed incident reports concerning inmate rule violations.
- Administered medication to inmates according to prescribed schedules and protocols.
- Conducted thorough room searches in inmate living quarters to maintain safety and security.
- Placed ankle monitors on inmates who were scheduled for home confinement release.
- Monitored over 200 hundred federal and state inmates.
Education
MASTER OF FORENSIC - Forensic Science
National University
San Diego, CA01-2023
BACHELOR OF SCIENCE - CRIMINAL JUSTICE
Cal State East Bay
Hayward, CA01-2013
ASSOCIATE APPLIED SCIENCE DEGREE - CRIMINAL LAW
Heald College
San Francisco, CA01-2011
ASSOCIATE DEGREE - CRIMINAL JUSTICE/ LAW
Heald College
San Francisco, CA01-2010
Skills
- Crisis intervention
- Crisis prevention
- Crisis Resolution
- Crisis Management
- Case Management
- Care Plans
- Intakes
- Assessment
- Documentation
- Social Services
- Mental Health
- Substance abuse
- Behavior Management
- Community Outreach
- Referral coordination
- Discharge Planning
- Motivational techniques
- Conflict Management
- Planning
- Empowering clients
- Communication
- Homelessness
- Criminal Justice
Personal Information
Title: Human Service Social Worker
Timeline
Behavioral Health Counselor/ Transitional Case Manager
UC San Diego
12.2025 - Current
Court Service Social Worker
Department of Child, Family, and Adult Services
07.2024 - 05.2025
REENTRY MENTAL HEALTH CASE MANAGER
EXODUS PROJECT
01.2023 - 07.2024
REENTRY CASE MANAGER/AGENT
SCRAM of California
01.2022 - 01.2023
HOUSING NAVIGATOR CASE MANAGER
HOME-START
01.2022 - 12.2022
HOMELESS OUTREACH CASE MANAGER
Father Joe's Village
01.2021 - 01.2022
Intern
Alameda County Probation Department
01.2017 - 12.2017
REENTRY CORRECTIONS MONITOR
GEO Group
01.2016 - 01.2018
Program Facilitator
Center Point/San Quentin State Prison
01.2016 - 01.2017
REENTRY CORRECTIONS MONITOR/CASE MANAGER
GEO Group
01.2014 - 01.2016
MASTER OF FORENSIC - Forensic Science
National University
BACHELOR OF SCIENCE - CRIMINAL JUSTICE
Cal State East Bay
ASSOCIATE APPLIED SCIENCE DEGREE - CRIMINAL LAW
Heald College
ASSOCIATE DEGREE - CRIMINAL JUSTICE/ LAW
Heald College