Chaunice Crawford
Riviera Beach
Summary
Dynamic Government Operations Consultant II with extensive experience at the Florida Department of Corrections. Proven expertise in project management and crisis intervention, successfully coordinating training programs and enhancing community supervision. Adept at database management and fostering effective communication, ensuring compliance and quality outcomes in offender tracking systems.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Government Operations Consultant II
Florida Department Of Corrections
West Palm Beach
12.2025 - Current
- Coordinate and manage community corrections training activities and budget within the assigned region.
- Plan, manage, and administer training programs, including developing curricula and lesson plans.
- Assist with scheduling and instructing various training courses for correctional probation officers and recruits.
- Maintain training records, and ensure compliance with annual training requirements using E-Train and ATMS II systems.
- Provide consultation, technical assistance, and maintenance.
Intake Coordinator/Administrative Assistant
Children's Outreach Inc.
Riviera Beach
01.2023 - Current
- Processing new clients with various resources with this Non-profit organization, setting up community service events while also keeping track of hours completed.
- Gathering essential information to be turned in to legal authorities and offices.
Parole/Probation Specialist
Florida Department Of Corrections
West Palm Beach
06.2025 - 12.2025
- Personnel and human resource handling.
- Responsible for the day-to-day intake and processing of offenders placed/released on community supervision into the community corrections information and tracking system (Offender Based Information System, OBIS), and/or the day-to-day collection, review, and entry of score sheets into OBIS.
- Interprets, codes, and enters documents relating to offender sentencing and monetary obligations into the CDC and/or OBIS databases, which may require the use of the Automated Correctional Task System, Felony Offense Coding Manual, and/or Database Screen Search. This may include the entry of sentencing guideline score sheets, as needed.
- Obtains, researches, interprets, and verifies offenders' identifying data, sentencing information, and monetary obligations to establish the initial computer records for new commitments. Assists in the coordination of both initial and pre-release orientation programs for offenders.
- Requests criminal record information through NCIC/FCIC, the department, and local criminal justice databases. Screens new intakes for Florida Department of Law Enforcement registration, interprets information in the preparation of the prior record.
- Develops, coordinates, and monitors offender community service work activities. Assists in monitoring offender job needs and program assignments.
- Photographs of offenders for placement on the department's internet website. Processes offender photographs and ensures that department quality standards are met prior to placement on the website.
- Ensures that proper security measures are followed according to Department Policy.
- Completes quality assurance audits to ensure accurate, complete, and timely entry of data into the management information system and/or preparation and submission of all required agency forms and statistical recaps. Generates reports for management.
- Assists in the timely completion of interstate compact transfers, and the monitoring of offenders with out-of-state detainers.
Senior Correctional Probation Officer/ Mentor
Florida Department of Corrections
West Palm Beach
10.2015 - 08.2022
- Ensuring quality supervision among criminal offenders on probation/parole.
- PTI diversionary programs and drug court.
- Implementing personal goals, actions to succeed and benefit from the program.
- Supervising 150 plus offenders on probation with State of Fl.
- Assisting offenders in successfully completing their period of supervision.
- Guiding offenders through the process to comply with their conditions, communication skills as well as building a professional report.
- Has experience with CDC, FCIC/NCIC, CCIS, ICOTS, Show case, etc.
- Communication Skills, Phone etiquette, organization skills, computer skills (Microsoft Excel, Word, PowerPoint, outlook, etc.
Assistant Manager
Cobb Theatres/CMX
Palm Beach Gardens
04.2017 - 02.2020
- Overseeing staff to ensure a positive and friendly work environment.
- Application Over view, hiring, Interviewing and Instructing new upcoming staff of their position.
- Cash Handling, Customer Service, Concession Handler, Cook, inventory, Bartending, Box office, Up-sale and cross sale, Opening and Closing shift, Birthday parties.
Youth Care Specialist
G4S (Martin Girls Academy)
Stuart
05.2014 - 10.2015
- Supervising young girls with intensive mental health and occurring disorders effects; depression, posttraumatic stress disorder, and physical and or sexual abuse, neglect and domestic violence.
- Enforcing a safe environment at all times, while supervising thirty (30) youth (ratio 1:5).
- Implementing therapeutic support, health and wellness, academic and life skill services.
Education
Bachelor's degree - Criminal Justice
Florida International University
Miami, FL12.2013
Skills
- Behavioral therapy
- Organizational skills
- Project management
- Mental health counseling
- Individual and group counseling
- Motivational interviewing
- Crisis intervention
- Phone etiquette
- Communication skills
- Law Enforcement
- Administrative experience
- Cognitive Behavioral Therapy
- Case management
- Database management
- Front desk
- Security
- Time management
- Customer service
- Social work
- Typing
- Group therapy
- Intake experience
- Upselling
- Behavioral health
- Microsoft PowerPoint
- Multitasking
- Scheduling
- Community supervision
- Offender tracking systems
Certification
• Florida Certified Notary, 01/23, 01/27, Authorized to perform certain legal formalities such as contracts, deeds, and other documents for use.
Timeline
Government Operations Consultant II
Florida Department Of Corrections
12.2025 - Current
Parole/Probation Specialist
Florida Department Of Corrections
06.2025 - 12.2025
Intake Coordinator/Administrative Assistant
Children's Outreach Inc.
01.2023 - Current
Assistant Manager
Cobb Theatres/CMX
04.2017 - 02.2020
Senior Correctional Probation Officer/ Mentor
Florida Department of Corrections
10.2015 - 08.2022
Youth Care Specialist
G4S (Martin Girls Academy)
05.2014 - 10.2015
Bachelor's degree - Criminal Justice
Florida International University