Resourceful healthcare professional with a strong background in patient care and administration. Known for effective multitasking and team collaboration, ready to leverage skills to improve service delivery and patient satisfaction.
Overview
9
9
years of professional experience
Work History
Home Health Aide
ACEA Home Health
Henderson
05.2017 - 09.2020
Monitored client health status, documenting changes and reporting concerns promptly.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Assisted patients with daily living activities, improving their overall quality of life.
Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
Patient Care Technician
Autumn Wind Assisted Living
Mineola, TX
12.2020 - 12.2022
Assessed patient vital signs and reported changes to nursing staff.
Assisted residents with daily living activities, ensuring comfort and safety.
Maintained cleanliness and organization of patient care areas and equipment.
Senior Patient Service Representative
Christus Health
Tye, TX
06.2023 - Current
Managed patient inquiries and scheduled appointments using electronic health record systems.
Collaborated with healthcare providers to ensure accurate patient information and timely service delivery.
Assisted patients with insurance verification and benefits explanation to enhance understanding of coverage options.
Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.