Chaylyn Palmer
Warwick,RI
Summary
Dependable professional with 7+ years experience in guests service and sales. Committed to delivering personalized service and contributing to the success of a leading hospitality organization. High energy, organized, fast learner, and can handle a high volume of guests in a fast- paced environment. Proficient in working collaboratively exceeding restaurant standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Applebee's Grill + Bar
04.2023 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Maintained a positive, guests first attitude to exceed weekly sales targets by 15%.
Wait Staff Member
Olive Garden
04.2022 - 04.2023
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Upsold high-profit items to enhance sales numbers.
- Implemented new menu introductions strategies, increasing guests purchases of wine and dessert by 10%.
Education
No Degree - General Studies
Community College of Rhode Island
Warwick, RI06.2027
High School Diploma -
Middletown High School
Middletown, RI06.2019
Skills
- Order Management
- Menu Memorization
- Order Accuracy
- Food safety understanding
- Proficient in all POS system
- Attention to Detail
Certification
- Current ServSafe food handler certification
- Current TIPS certification
- Bartending certification
Timeline
Wait Staff Member
Applebee's Grill + Bar
04.2023 - Current
Wait Staff Member
Olive Garden
04.2022 - 04.2023
No Degree - General Studies
Community College of Rhode Island
High School Diploma -
Middletown High School
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