Chayse Waldroff
Middletown
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Lindt & Sprungli USA
Monroe, OH
09.2023 - Current
- Supervised daily operations to optimize production efficiency and maintain product quality standards.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed cash and credit card transactions accurately using POS software.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Completed store opening and closing procedures and balanced tills.
- Marked-down clearance items and relocated merchandise to proper store areas.
Temporary Key Holder
Bath & Body Works
Monroe, OH
07.2023 - 09.2023
- Managed daily store operations to ensure optimal customer experience and satisfaction.
- Assisted in training new team members on product knowledge and sales techniques.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Executed visual merchandising strategies to enhance product presentation and drive sales.
Sales Associate
Bath & Body Works
Monroe, OH
09.2022 - 06.2023
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
- Contributed to inventory management by monitoring stock levels and reporting discrepancies.
- Adapted quickly to changing priorities during peak sales periods, maintaining high levels of customer service.
- Engaged with customers to understand needs, resulting in increased satisfaction and loyalty.
- Managed returns, exchanges and refunds in accordance with store policy.
Part-Time Customer Service Manager
Michaels Arts and Crafts
West Chester, OH
03.2022 - 07.2022
- Assisted customers with inquiries, ensuring prompt and accurate responses.
- Trained new staff on customer service best practices and company policies.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
Sales Associate
Michaels Arts and Crafts
West Chester, OH
09.2021 - 03.2022
- Assisted customers in locating products and providing product knowledge to enhance shopping experience.
- Operated cash register and processed transactions accurately and efficiently.
- Maintained store organization by restocking shelves and ensuring product displays are visually appealing.
Education
High School Diploma -
Edgewood High School
Trenton, OHSkills
- Cash handling
- Inventory control and record keeping
- Financial management
- Positive attitude
- Creative problem solving
- POS system operation
Timeline
Shift Supervisor
Lindt & Sprungli USA
09.2023 - Current
Temporary Key Holder
Bath & Body Works
07.2023 - 09.2023
Sales Associate
Bath & Body Works
09.2022 - 06.2023
Part-Time Customer Service Manager
Michaels Arts and Crafts
03.2022 - 07.2022
Sales Associate
Michaels Arts and Crafts
09.2021 - 03.2022
High School Diploma -
Edgewood High School