Chaz Williams
Sylmar
Summary
Results-driven account executive with expertise in account management, client retention, and sales strategy. Proven track record in leveraging CRM software to enhance customer satisfaction and support organizational growth.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Account Executive
Allegiance Gold
Calabasas
01.2026 - Current
- Managed client accounts, strengthening customer relationships and driving retention.
- Collaborated with sales team to develop marketing strategies, enhancing campaign effectiveness.
- Reviewed contracts to ensure compliance with company policies and procedures.
- Maintained accurate records of all sales activities using CRM software systems.
- Provided timely customer service support, resolving issues to ensure client satisfaction.
School Site Director
S.T.A.R Education
Los Angeles
03.2021 - 10.2025
- Oversaw daily operations and scheduling for after-school programs, ensuring alignment with educational goals.
- Developed and implemented educational activities aligned with curriculum standards.
- Managed communication between parents, educators, and community stakeholders to foster collaborative support for student success.
- Coordinated events and workshops to enhance parent involvement in education, strengthening community engagement.
- Monitored program compliance with safety regulations and educational guidelines.
Personal Trainer
Fitness 19
Sylmar
09.2018 - 12.2020
- Developed personalized fitness plans for diverse client needs and goals.
- Conducted one-on-one training sessions to enhance clients' exercise technique and effectiveness.
- Monitored client progress and tailored training programs to maximize individual results.
- Educated clients on nutrition and healthy lifestyle choices to support their fitness goals.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
Executive Team Leader
Target
Northridge
09.2017 - 08.2018
- Led team in executing daily operational strategies, resulting in improved store performance.
- Developed staff schedules to balance labor efficiency with customer service needs.
- Coordinated inventory management processes to maintain stock availability and accuracy.
- Trained and mentored new team members on company policies and procedures.
- Implemented visual merchandising standards to enhance product presentation and appeal.
Education
MBA - Public Administration
California State University, Northridge
Los Angeles, CA05-2014
Bachelor of Science - Exercise Science
California State University, Northridge
Los Angeles, CA12-2010
Skills
- Lead generation
- Sales strategy
- Account management
- Client retention
- CRM software
- Customer service
- Contract review
Certification
Life, Health, and Accident State License
Timeline
Account Executive
Allegiance Gold
01.2026 - Current
School Site Director
S.T.A.R Education
03.2021 - 10.2025
Personal Trainer
Fitness 19
09.2018 - 12.2020
Executive Team Leader
Target
09.2017 - 08.2018
MBA - Public Administration
California State University, Northridge
Bachelor of Science - Exercise Science
California State University, Northridge