Chazzidy Palacios

Availability: Job Type: Permanent

• Greeted guests and provided menus
• Provided excellent customer service to ensure satisfaction.
• Assisted in training new servers.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Prepared drinks according to standard recipes.
• Took orders from customers accurately and in a timely manner.
• Checked food before serving it to customers.
• Delivered food orders promptly and courteously.
• Monitored dining room for cleanliness and proper set-up at all times.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Accurately recorded orders on cash register and point-of-sale system.
• Maintained records of transactions made during shift as required by law or company policy.
• Followed health safety guidelines when preparing and serving food products.
• Stayed informed about daily specials, new menu items, promotions.
• Greeted customers, answered questions and recommended specials to increase profits.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Trained new employees on restaurant procedures and plating techniques.
• Addressed complaints to kitchen staff and served replacement items.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Presented menus to patrons to answer questions about offered items and make suitable recommendations.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Trained new employees to perform duties.
• Prepared checks, itemizing total meal costs and taxes.
• Communicated daily with management to ensure successful operations.
• Assisted in the hiring, training, and development of new staff members.
• Monitored employee performance and provided feedback to ensure quality standards were met.
• Maintained a safe working environment by enforcing safety policies and procedures.
• Resolved customer complaints in a timely manner to maintain customer loyalty.
• Provided guidance and support when dealing with difficult customers or situations.
• Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
• Maintained positive working relationship with fellow staff and management.
• Identified needs of customers promptly and efficiently.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Set specific goals for projects to measure progress and evaluate end results.