Che Luevano
Hollister,CA
Summary
Experienced with team leadership and operational management ready to excel in a leadership role with a focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards. Constantly managing my time to always ensure all inventory-related operations are on time. Hardworking and passionate about what I do, ensuring that I bring my best to the table wherever I apply myself, going above and beyond all expectations. Enthusiastic and professional attitude, motivating my team to build a successful working system.
Overview
6
6
years of professional experience
Work History
Supervisor /Sales Floor Manager
Puma
06.2024 - Current
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Payroll, timesheets, shipment, daily open and closing operations as a key holder.
- Daily RFID inventory counts.
- Creating pick up and drop off times of shipment received and being sent out.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Streamlined inventory management processes, leading to a more organized and efficient stock handling system.
Stock Supervisor/ Floor Manager
Vans
10.2020 - 06.2024
- Managing associate staff in both training, guiding, and any assistance to ensure top performance in all areas of the store.
- Responsibilities of maintaining the ins and outs of all stock-related operations receiving daily heavy waves of shipments accounting for all inventory obtained.
- Responsible for leading quarterly inventory counts.
- Managing associate staff in both training, guiding, and any assistance to ensure top performance in all areas of the store.
- Keeping all operations stock related up to the highest standards ensuring a smooth transition for upfront needs for easy access to inventory.
- Opening and closing the store as a key holder while completing all opening and closing procedures to provide a successful business.
- Session leading my team to hit hourly goals and having targets that we can go above and beyond when it comes to being a profitable store even in slow times.
- Updating merchandise weekly with new floorsets creating new store layouts and visual displays to ensure an easy-to-shop experience for customers.
- Worked operational roles sending out paperwork for end-of-quarters, schedule building, change orders, and ordering supplies.
- Adapting to fast-paced work environments during peak times throughout the year.
- Set up windows, and new merchandise, built and prepared visuals that were sent to the store.
- Organizing stock being sent out to other stores weekly, including donations, damages, and older inventory.
- Being flexible balancing work behind the scenes and attending to guests' wants and needs ensuring a great customer experience and allowing them to come back.
- Working with vendors for maintenance needs such as broken heaters, doors, televisions, and operational equipment.
- Analyzed inventory to identify excess, slow-moving, and obsolete inventory and oversaw disposition.
Sales Associate
Vans
10.2020 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
General Merchandiser
Target
08.2018 - 08.2019
- Accurately and efficiently worked in the back room, moving stock onto the sales floor.
- Making sure to always put guests' needs and wants first before my tasks. Very reliable and accurate as a cashier able to multitask working in a fast-paced environment during peak store hours
- Having to be comfortable working in departments that were not directly my own being flexible at any given time. Giving the best possible experience to every single guest.
- Assisted with staff training initiatives, improving overall team performance and productivity in the workplace.
- Kept the sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked products in multiple departments and consistently met time targets.
- Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.
Education
No Degree - Buisness Administration
Monterey Peninsula College
Monterey, CA12-2025
No Degree - Business And Marketing
California State University - Chico
Chico, CA06-2021
High School Diploma -
San Benito High School
Hollister, CA06.2020
Skills
- Inventory Management
- Leadership Abilities
- Time Management
- Project Management
- Delegation Skills
- Organizational Skills
- Customer Service
- Decision Making
- Performance Management
- Attention to detail
Timeline
Supervisor /Sales Floor Manager
Puma
06.2024 - Current
Stock Supervisor/ Floor Manager
Vans
10.2020 - 06.2024
Sales Associate
Vans
10.2020 - 10.2022
General Merchandiser
Target
08.2018 - 08.2019
No Degree - Buisness Administration
Monterey Peninsula College
No Degree - Business And Marketing
California State University - Chico
High School Diploma -
San Benito High School
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