Cheilcey Robeaux
Houston,TX
Summary
Proven Inside Sales Representative with a track record of boosting sales revenue through strategic relationship-building and insightful product recommendations, notably at Southernfasteners. Expert in utilizing customer service and attention to detail to enhance customer satisfaction and loyalty. Skilled in developing sales strategies that consistently exceed targets, demonstrating a keen ability to understand and meet client needs.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Southernfasteners
05.2019 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Set up new accounts, established customer credit and set up payment methods.
- Developed and implemented sales strategies to increase customer loyalty and retention.
- Utilized data and analytics to identify target markets and understand customer needs.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Sales
Rainbow Clothing Store
03.2014 - 03.2019
- Increased fleet sales by developing and implementing effective sales strategies.
- Increased digital subscription sales by developing and implementing effective sales strategies.
- Boosted sales revenue by implementing effective sales strategies and techniques.
- Implemented strategic sales techniques to upsell products and exceed monthly sales targets consistently.
- Increased overall sales performance by implementing strategic sales plans and training programs for district sales teams.
- Collaborated with sales executives to determine sales areas that could be improved.
- Implemented strategic sales plans for expanding customer base and achieving sales targets.
Inside Sales Representative
Survey And Analysis
03.2013 - 01.2019
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
Education
High School Diploma -
North Shore Senior High School
Houston, TX06.2012
Skills
- Customer Service
- Attention to Detail
- Exceptional customer service
- Cheerful and energetic
Timeline
Inside Sales Representative
Southernfasteners
05.2019 - Current
Sales
Rainbow Clothing Store
03.2014 - 03.2019
Inside Sales Representative
Survey And Analysis
03.2013 - 01.2019
High School Diploma -
North Shore Senior High School
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