ChelC Conger
Sherwood,AR
Summary
Dynamic Coffeehouse Leader with expertise in training and mentoring teams. Proven ability to enhance employee performance, optimize operations, and improve customer satisfaction through strategic planning and effective conflict resolution.
Overview
5
5
years of professional experience
Work History
Coffeehouse Leader
STARBUCKS COFFEE COMPANY
Conway, AR
06.2021 - Current
- Led team in delivering exceptional customer service and maintaining store standards.
- Trained and mentored new baristas on operational procedures and product knowledge.
- Optimized inventory management to reduce waste and improve efficiency in stock handling.
- Implemented training programs that enhanced employee performance and customer satisfaction.
- Coordinated store operations, ensuring compliance with health and safety regulations.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
Education
High School Diploma -
Greene Co Tech
Paragould, ARSkills
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
- Influencing others
- Incidents management
- Recruitment and hiring
- Training and mentoring
Timeline
Coffeehouse Leader
STARBUCKS COFFEE COMPANY
06.2021 - Current
High School Diploma -
Greene Co Tech