Chelcie Almeyda
Sarasota,FL
Summary
Customer service professional with 10 years of experience and focus on performance in several different job fields. Innovative and goal-oriented individual committed to professional development. Dependable professional with experience providing administrative, organizational and customer service support, and social media management in virtual environments. Proficient in MS Office, G Suite, Canva, Meta Business Suite, and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.
Overview
12
12
years of professional experience
Work History
Social Media Virtual Assistant
Realtor In Florida
02.2022 - Current
- Managed Facebook, Instagram, and TikTok content to keep brand messages consistent.
- Created engaging content to keep social media channels updated and on brand.
- Assisted with growing social media to build positive regard for agent and company.
- Maintained company's online social presence
- Grew Facebook reach from 1,000 views to over 15,000 views in less than 1 month
Bartender
Miller’s Ale House
03.2018 - Current
- Provided excellent service in high volume bar/restaurant serving over 200 people per shift
- Established rapport with bar guests
- Provided recommendations for guests to increase sales
- Organized bar inventory and to keep stock within optimal levels and meet expected customer demands
- Set up glassware, liquor and other necessary supplies for each shift
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers
Server/Bartender/Key Manager
Square 1 Burgers And Bar
02.2016 - 03.2018
- Increased sales by upselling higher-end products to customers.
- Applied knowledge of wine, liquor and local beer to increase sales
- Built rapport with regular and new customers
- Answered customers' questions and recommended items
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer
- Managed front of house and back house employee, 25 employees per shift
Sales Agent
Integrity Mobile Homes
09.2019 - 09.2020
- Attended promptly to customer needs
- Made outbound calls to prospective clients
- Established and maintain relationships with clients
- Created advertisements for homes on social media platforms
- Planned open houses
Dental Assistant
Today’s Dentistry
09.2018 - 05.2019
- Assisted with procedures including crowns, extractions, root canals, fillings, implants, whitening treatments, and LANAP laser gum treatments
- Assisted dentist 12-15 patients per day
- Reviewed financial arrangements and insurance benefits with patients
- Responsible for taking x-rays and mounting films
- Managed inventory and ordered dental supplies and equipment
- Fabricated temporary crowns and bridges
- Educated patients by giving oral hygiene and postoperative instructions
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records
Long Term Substitute Teacher
State College Of Florida Collegiate School
07.2017 - 10.2017
- Worked closely with school administrators, guidance counselors, and parents to maintain communication about curriculum and students
- Experience with teaching students how to use Canvas
- Created curriculum and lesson plans following Florida State guidelines
- Created projects and team building exercises for students to better engage with each other and material being taught
- Took over class for regular classroom teacher, managing assignments, student needs and record keeping
- Taught diverse subjects for grades 6, 7, 9, and 10, successfully teaching lesson plans in absence of regular teacher
- Maintained attendance records
Education
Emergency Medical Technician Certification - Emergency Medical Technician
Medical Career Institute
Bonita Springs, FL08.2016
Bachelor of Arts - Biology
Florida Gulf Coast University
Fort Myers, FL12.2014
Skills
- Customer service
- Teamwork and problem solving
- Microsoft office experience
- Product demonstrations
- Network development
- Classroom management and student engagement
- Social Media Digital Marketing
- Email Management
- Social Media Updating
- Verbal and Written Communication
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Social Media Virtual Assistant
Realtor In Florida
02.2022 - Current
Sales Agent
Integrity Mobile Homes
09.2019 - 09.2020
Dental Assistant
Today’s Dentistry
09.2018 - 05.2019
Bartender
Miller’s Ale House
03.2018 - Current
Long Term Substitute Teacher
State College Of Florida Collegiate School
07.2017 - 10.2017
Server/Bartender/Key Manager
Square 1 Burgers And Bar
02.2016 - 03.2018
Emergency Medical Technician Certification - Emergency Medical Technician
Medical Career Institute
Bachelor of Arts - Biology
Florida Gulf Coast University
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