Chelcie Gueary
Katy,TX
Summary
Dynamic skincare professional with extensive experience in delivering exceptional facial treatments and customized skincare regimens. Recognized for fostering strong team collaboration and adaptability, consistently achieving high levels of client satisfaction. Proficient in advanced skin analysis and developing tailored treatment plans that address individual client needs. Committed to staying updated on industry trends and techniques to ensure the delivery of top-tier skincare services.
Overview
9
9
years of professional experience
Work History
Esthetician
Wellness Spa
09.2024 - 07.2025
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Maintained sterile and inviting treatment environment, adhering to health and safety standards.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Enhanced relaxation and stress relief with integration of aromatherapy techniques during sessions.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Maintained regular client list and successfully handled walk-in customers.
Licensed Esthetician
Love Yours Aesthetics & Wellness LLC
06.2022 - 08.2024
- Fostered friendly, warm, and exceptional customer experience.
- Advised clients on proper home-care regimens.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Sterilized equipment for patient treatments.
- Handled busy schedules and stayed on top of key deadlines.
Receptionist
Massage Heights
06.2019 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Eligibility Specialist
Accenture
07.2018 - 04.2019
- Resolved discrepancies with client applications to verify eligibility.
- Communicated with people from various cultures and backgrounds on application process.
- Processed and certified documents for accuracy and compliance with government regulations.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Assisted clients with accurate eligibility form, application and document completion.
- Interviewed applicants and explained scope of different available benefits.
Customer Service Specialist
Evicore
12.2016 - 06.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
Business
University of Kansas
Esthetician
Ogle School
TX01-2022
Massage Therapy
The College of Health Care Professions
TX01-2019
Skills
- Customer service
- Multitasking and organization
- Sanitation maintenance
- Skincare product sales
- Client consultation
- Facial treatment customization
- Aromatherapy
- Facial massage techniques
Timeline
Esthetician
Wellness Spa
09.2024 - 07.2025
Licensed Esthetician
Love Yours Aesthetics & Wellness LLC
06.2022 - 08.2024
Receptionist
Massage Heights
06.2019 - 03.2020
Eligibility Specialist
Accenture
07.2018 - 04.2019
Customer Service Specialist
Evicore
12.2016 - 06.2018
Business
University of Kansas
Esthetician
Ogle School
Massage Therapy
The College of Health Care Professions