Professional Summary
Overview
Work History
Education
Skills
Timeline

Chelle Maley

Dollar Tree
6368 W. Wilshire Blvd Apt H,OK
18
years of professional experience

Dynamic Merchandise Manager with a proven track record at Dollar Tree, excelling in inventory management and team leadership. Successfully enhanced product presentation and drove sales through strategic vendor negotiations and effective staff training. Recognized for boosting customer engagement and achieving high performance in fast-paced retail environments.

Work History

Merchandise Manager

1 Year 4 Months
Dollar Tree | 02.2025 - 06.2026
  • Developed and implemented merchandise strategies to optimize product placement and enhance customer experience.
  • Analyzed sales data to identify trends, adjusting inventory levels to meet consumer demand effectively.
  • Collaborated with suppliers to negotiate pricing and delivery schedules, ensuring timely stock replenishment.
  • Trained and mentored team members on best practices for merchandising and customer service protocols.
  • Conducted regular audits of inventory management systems to improve accuracy and reduce shrinkage rates.
  • Led seasonal merchandising initiatives, coordinating promotional displays that increased foot traffic and sales volume.
  • Streamlined communication between departments to enhance collaboration on product launches and promotions.
  • Developed training materials focused on merchandising standards, improving team performance and compliance with company policies.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
  • Monitored competitor activities to stay current on industry developments and adjust merchandising tactics as needed.
  • Managed high-performing team members, providing ongoing coaching and development opportunities for career advancement.

Manager

4 Years 1 Month
Top Hats Leather Rack | 06.2008 - 07.2012
  • Developed and implemented merchandise strategies to optimize product placement and enhance customer experience.
  • Analyzed sales data to identify trends, adjusting inventory levels to meet consumer demand effectively.
  • Collaborated with suppliers to negotiate pricing and delivery schedules, ensuring timely stock replenishment.
  • Trained and mentored team members on best practices for merchandising and customer service protocols.
  • Conducted regular audits of inventory management systems to improve accuracy and reduce shrinkage rates.
  • Led seasonal merchandising initiatives, coordinating promotional displays that increased foot traffic and sales volume.
  • Streamlined communication between departments to enhance collaboration on product launches and promotions.
  • Developed training materials focused on merchandising standards, improving team performance and compliance with company policies.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
  • Monitored competitor activities to stay current on industry developments and adjust merchandising tactics as needed.
  • Managed high-performing team members, providing ongoing coaching and development opportunities for career advancement.

Lead Cashier

4 Years 9 Months
711 Gas Station | 03.2020 - 12.2024
  • Supervised cash handling processes to ensure accuracy and adherence to company policies.
  • Trained and mentored new cashiers on operational procedures and customer service standards.
  • Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
  • Managed daily cash register operations, ensuring proper transaction processing and reconciliation.
  • Coordinated with management on promotional activities, driving increased foot traffic to the station.
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Led cashiers and associates in providing thoughtful customer service.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Provided exceptional customer service by addressing concerns promptly and professionally, retaining loyal clientele.
  • Mentored junior cashiers in the proper handling of difficult situations, fostering a supportive work environment.

Education

High School Diploma

Cheyenne High School | Cheyenne, OK | 05-2008

Accounting, Business Professionals of America, Computers, Agriculture, Science

Skills

Inventory management
Merchandise presentation
Merchandise allocation
Retail display setup
Stock replenishment
Shipment processing
Stockroom organization
Report generation
Vendor negotiation
Team leadership
Coaching and mentoring
Staff training
Account management

Timeline

Merchandise Manager

Dollar Tree
02.2025 - 06.2026Read More

Lead Cashier

711 Gas Station
03.2020 - 12.2024Read More

Manager

Top Hats Leather Rack
06.2008 - 07.2012Read More

Cheyenne High School

High School Diploma
Read More
Chelle Maley